INFORMATION SYSTEMS SPECIALIST I

Supports department information systems requirements and objectives. Consults with system users and makes software and/or hardware recommendations. Installs and/or develops customized software as required. Provides training and documentation of software. Troubleshoots, maintains and repairs as necessary any department hardware and peripherals. May maintain department file server, i.e. back-ups, additions and deletion of users, etc. Duties and Responsibilities: Tier 1 Support Configure PC/Mac Provide remote and on-site support Troubleshoot hardware and software Assist with computer image creation Configure and troubleshoot printer, copier, etc. Maintain and support conference room equipment Proficient in Windows OS, Mac OS, smartphone, tablets Comfortable in a heterogeneous networks environment Consult with vendors on troubleshooting and solution This is not a remote position. You will be required to work on-site in this role in Birmingham, AL. Salary Range: $18.85 - $30.65 Associate's degree in Computer Science, Information Technology or a related field and one (1) year of related experience required. Work experience may substitute for education requirement. We are always on the lookout for dynamic and energetic person to assist us with these responsibilities. There are tremendous opportunities for growth and professional development. In addition to the technical responsibilities, the person will have these additional duties. Preferred: Be a team player Self-motivated Effortlessly work in a constantly demanding environment Work under minimal guidance Excel in Customer Service Evaluate, test, and suggest new technologies Documentation Work closely with HSIS and UAB Central IT on integration Equal Opportunity Statement UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

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