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Fulgent Genetics

Genomics Account Manager (Northern Virginia/Maryland)

Fulgent Genetics, Baltimore, Maryland, United States, 21276

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Genomics Account Manager (Northern Virginia/Maryland)

Join to apply for the Genomics Account Manager (Northern Virginia/Maryland) role at Fulgent Genetics About Us

Founded in 2011, Fulgent has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform, with the aim of becoming a fully integrated precision medicine company.

Summary Of Position The Genomics Account Manager role is a robust client retention position focused on penetration and growing business within established base accounts. The Genomics Account Manager will drive commercial success by managing client relationships and supporting healthcare providers in the utilization of Fulgent’s genetic testing solutions across reproductive health, women’s health, oncology, and rare disease. Responsibilities include working with Sales Directors to manage existing accounts within an assigned territory, achieving sales targets, supporting territory goals, and promoting product adoption through clinical education and superior customer service. You will gain access to physician group executives, develop and execute account strategies, drive sales presentations, and close growth opportunities. Genomics Account Managers may assist with onboarding and training of newly hired sales team members as needed.

Key Job Elements Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration. Build strong relationships with healthcare providers, genetic counselors, laboratory directors, and institutional stakeholders. Execute client retention and penetration strategies to maximize utilization of Fulgent resources. Use daily quota achievement tools to monitor territory performance vs. targets. Drive incremental business by performing gap analyses to identify non-Fulgent targeted physicians. Develop and execute territory-based business plans to meet or exceed sales goals for genetic testing products and services. Maintain and provide documented feedback, track sales performance and customer engagement, define retention strategies using forecasting data, and monitor opportunity pipelines using CRM tools and internal reporting systems. Develop, oversee, and design robust sales content, field initiatives, and training solutions in collaboration with Sales Directors, Marketing, and Client Services. Deliver product presentations and clinical education highlighting the value of Fulgent’s test offerings. Provide feedback from clients to internal Sales and Client Services teams to enhance customer experience and product development. Attend industry conferences, webinars, networking, and other events to stay informed on market trends and competitive positioning. Demonstrate knowledge of genetic testing, technology solutions, and competitive strategies using company resources and training materials.

Knowledge/Experience Bachelor’s degree in life sciences, business, or related field required. Preference for advanced degree (MS or PhD) or clinical background in genetic counseling or nursing. Minimum five (5+) years of combined experience in healthcare account management, medical or laboratory sales, and training. Preference for candidates with experience in reproductive and women’s genetic testing (NIPT and ECS), diagnostics, or clinical testing applications. Valid driver’s license with ability to travel up to 50% within the assigned territory. Proficiency with CRM tools, Microsoft Office Suite, SharePoint, learning management systems, and data reporting systems. Ability to develop and manage numerous relationships within key accounts and to provide long-term customer service. Strong understanding of physician relationships and how to deliver service and technology solutions for genetic testing needs. Demonstrated problem-solving, communication, and autonomous work capability. High energy, enthusiasm, and motivational style; tactical and strategic thinker; adaptable to change; able to meet quotas. Drive for results and commitment to teamwork and continual improvement.

Supervisory Responsibilities None

Reports To Regional Vice President Sales

Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

Safety And Work Environment This position is field-based. Adhere to Company and Departmental Specific Safety Guidelines.

Physical Demands Standing, sitting, walking, bending, reaching, manual manipulation, and lifting up to 40 pounds (primarily for carrying marketing materials, presentation equipment, luncheon goods, etc.).

For California residents, please see the linked CCPA Privacy Notice: CCPA Privacy Notice for California Residents

https://tinyurl.com/FulgentCCPA

Please note that Fulgent (and its affiliated companies) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role will not be paid a fee, and any data submitted will become the property of Fulgent.

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