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American Parking & Services

Lot Auditor - Norman, OK

American Parking & Services, Oklahoma City, Oklahoma, United States, 73116

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Job Title:

Parking Lot Attendant / Lot Auditor Department:

Commercial Parking Operations Directly reports to:

Commercial Parking Manager

Schedule:

Full Time / Part-Time Status:

Non-Exempt Compensation:

$14.00 per hour (Rates can vary by market) Position Summary The

Parking Lot Attendant

helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. Primary Objective To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations. Key Responsibilities Ticketing & Payments: Issue tickets, handle payments accurately, and track money and paperwork responsibly. Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity. Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars. Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy. Lot Maintenance: Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed. Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude. Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment. Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude. Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs. Qualifications Knowledge, Skills, and Abilities Education: High school diploma or GED required. Experience: Customer service experience is preferred. A positive, helpful attitude is a must. Licenses & Background Requirements A valid driver’s license and reliable transportation are required. Must maintain a clean motor vehicle record (no more than three moving violations in the past three years). Must pass and maintain a clean background check. No special certifications required. Physical Demands & Work Environment Ability to stand, walk, and lift up to 50 lbs. for long periods. Comfortable working in both indoor and outdoor environments, in all types of weather. Must maintain a clean, professional appearance and follow uniform and grooming standards. Schedule flexibility is important—nights, weekends, and holidays may be required. Customer Service & Communication Strong communication skills, including active listening and a polite, professional tone. Ability to handle guest interactions with care, patience, and attention to detail. Team-oriented and able to collaborate with coworkers, supervisors, and clients. Technology Use Team members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement will follow company policy when applicable. About Parking Management Company (PMC) PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services. We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experience—creating smooth, welcoming service at every touchpoint. Learn more at JoinPMC.com and ParkingMgt.com Pay Transparency PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation And Benefits Health Benefits – Medical, vision and dental insurance Supplemental Insurance – Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Belleview University Nationwide discounts through Perks at Work Military friendly employer Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

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