RLI Insurance Company
Complex/Technical Claim Manager-Bodily Injury Liability/Personal Umbrella (Auto
RLI Insurance Company, Glastonbury, Connecticut, us, 06033
Complex/Technical Claim Manager-Bodily Injury Liability/Personal Umbrella (Auto & Premises/Litigation/U.S.)
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Principal Duties & Responsibilities
Proactively handle Personal Umbrella Liability claims (auto, premises and personal liability) with a detailed focus on claim investigation, evaluation, and monitoring of primary carrier activity to achieve optimum results. Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate. Complete timely and thorough investigations into liability and damages for early exposure recognition. Focus on claims resolution with timely and effective liability investigations and damage evaluations and reserve setting. Handle claims in accordance with RLI's Best Practices. Education & Experience
Typically requires a bachelor’s degree and 6+ years of relevant legal or technical claims experience. Experience handling large exposure third-party liability claims on a primary/excess basis is preferable. Significant experience in effective handling of policy limit demands in states such as Florida, Texas and California. Must be able to excel in a fast-paced environment with little supervision. Effectively work with primary carriers and defense counsel and understand umbrella/excess handling and management of outside counsel. Ideal candidate will have superior working knowledge of Florida, California, New York and Texas case law, statutes and procedures impacting the handling and value of liability claims. Knowledge, Skills, & Competencies
Ability to use analytical methods in complex claim processes to find workable solutions. Ability to generate innovative solutions within the claims department. Ability to communicate findings and recommendations to internal and external contacts on claim matters. The base salary range for the position is $108,348.00 - $157,917.00. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. Total Rewards
At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee. Annual bonus plans Employee stock ownership plan (ESOP) 401(k) — automatic 3% company contribution Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings) Work & Life
Paid time off (PTO) and holidays Paid volunteer time off (VTO) to support our communities Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Health & Wellness
Comprehensive medical, dental and vision benefits Flexible spending and health savings accounts 2x base salary for group life and AD&D insurance Voluntary life, critical illness, & accident insurance for purchase Short-term and long-term disability benefits Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. Training & certification opportunities Tuition reimbursement Education bonuses Diversity & Inclusion
Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Principal Duties & Responsibilities
Proactively handle Personal Umbrella Liability claims (auto, premises and personal liability) with a detailed focus on claim investigation, evaluation, and monitoring of primary carrier activity to achieve optimum results. Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate. Complete timely and thorough investigations into liability and damages for early exposure recognition. Focus on claims resolution with timely and effective liability investigations and damage evaluations and reserve setting. Handle claims in accordance with RLI's Best Practices. Education & Experience
Typically requires a bachelor’s degree and 6+ years of relevant legal or technical claims experience. Experience handling large exposure third-party liability claims on a primary/excess basis is preferable. Significant experience in effective handling of policy limit demands in states such as Florida, Texas and California. Must be able to excel in a fast-paced environment with little supervision. Effectively work with primary carriers and defense counsel and understand umbrella/excess handling and management of outside counsel. Ideal candidate will have superior working knowledge of Florida, California, New York and Texas case law, statutes and procedures impacting the handling and value of liability claims. Knowledge, Skills, & Competencies
Ability to use analytical methods in complex claim processes to find workable solutions. Ability to generate innovative solutions within the claims department. Ability to communicate findings and recommendations to internal and external contacts on claim matters. The base salary range for the position is $108,348.00 - $157,917.00. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. Total Rewards
At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee. Annual bonus plans Employee stock ownership plan (ESOP) 401(k) — automatic 3% company contribution Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings) Work & Life
Paid time off (PTO) and holidays Paid volunteer time off (VTO) to support our communities Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Health & Wellness
Comprehensive medical, dental and vision benefits Flexible spending and health savings accounts 2x base salary for group life and AD&D insurance Voluntary life, critical illness, & accident insurance for purchase Short-term and long-term disability benefits Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. Training & certification opportunities Tuition reimbursement Education bonuses Diversity & Inclusion
Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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