Washington State ESD
WorkSource Specialist 4: White Salmon-Dual Language-Spanish/Hybrid
Washington State ESD, Seattle, Washington, us, 98127
This position is Dual Language, requiring the incumbent to be able to read and communicate effectively in person, via telephone and in writing in Spanish and English.
This position works in-person at the White Salmon, WA WorkSource office and will also travel to our Goldendale and Stevenson offices. There is a potential for one day a week Hybrid work after training.
The ideal candidate for the WorkSource Specialist 4 role is a dynamic and resourceful professional deeply committed to delivering customer-centered employment, community and training services.
Skilled in developing tailored employment service plans, they are adept at navigating program regulations, securing training resources, and guiding customers through every step of their workforce journey.
These candidates are also confident communicators and facilitators, capable of leading workshops and orientations that meet the unique needs of special populations. With a solid grasp of instructional strategies, they can adapt learning experiences to accommodate various styles and interests.
Beyond individual service, the ideal candidates are skilled collaborators and community ambassadors. They build and maintain productive relationships with employers, partners, and service providers, actively promoting agency programs and cultivating job opportunities.
Responsibilities
Develop and/or provide comprehensive, customer-centered employment and training services. Conduct individual interviews to articulate program services and activities; identify components applicable to customer need; develop recommendations for continuous engagement Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation Conduct outreach services to the two counties to seek employment opportunities for our job seekers and meet the labor force needs of our employers. Assessments and Records Management
Assess knowledge, skills, and abilities to assist in determining employment and training activities and benefits. Administer a variety of assessments and informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to customer Perform records management functions in accordance with agency and program procedures. Monitor WorkSource program performance management activity using agency reporting systems; create and disseminate program reports as required by supervisors and managers; comply with state and federal case management protocols and data entry procedures Requirements
One year as a WorkSource Specialist 3 or equivalent class within the Employment Security Department, or another state’s Employment Security agency A Bachelor's degree AND three years of relevant experience in workforce development, social or human resource services, public relations, or public contact work. A combination of education and/or relevant experience equivalent to 7 years Special Requirements/Conditions of Employment: Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. E-Verify This Organization Participates in E-Verify
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Develop and/or provide comprehensive, customer-centered employment and training services. Conduct individual interviews to articulate program services and activities; identify components applicable to customer need; develop recommendations for continuous engagement Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation Conduct outreach services to the two counties to seek employment opportunities for our job seekers and meet the labor force needs of our employers. Assessments and Records Management
Assess knowledge, skills, and abilities to assist in determining employment and training activities and benefits. Administer a variety of assessments and informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to customer Perform records management functions in accordance with agency and program procedures. Monitor WorkSource program performance management activity using agency reporting systems; create and disseminate program reports as required by supervisors and managers; comply with state and federal case management protocols and data entry procedures Requirements
One year as a WorkSource Specialist 3 or equivalent class within the Employment Security Department, or another state’s Employment Security agency A Bachelor's degree AND three years of relevant experience in workforce development, social or human resource services, public relations, or public contact work. A combination of education and/or relevant experience equivalent to 7 years Special Requirements/Conditions of Employment: Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. E-Verify This Organization Participates in E-Verify
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