WIN Waste Innovations
Senior Credit and Collections Analyst
WIN Waste Innovations, Portsmouth, New Hampshire, United States, 00215
WIN Waste Innovations is looking for a Senior Credit and Collections Analyst. This person will be responsible for coordinating and following through on collecting payments, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts.
Responsibilities
Performs day-to-day activities in a fast-paced environment to ensure effective account management on collection accounts.
Contacting customers with past due balances via phone and email in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment
Perform customer account reconciliation including support to cash application team for clearing customer payments and credit items
Interfaces with Sales, Operations, and other departments to resolve billing, collection, and credit issues.
Establishes strong working relationships with the sales team to support collections efforts.
Preparing proposals for third party agency placement and/or write off to bad debt
Support and develop accounts receivable process improvements
Processes new customer credit applications, and research customers' financials, organizational and payment history utilizing credit reference letters and credit reports.
Training new hires
Performs other duties/ projects as assigned or as required by the position.
Achieve individual goals and established KPIs.
Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.
Experience & Education
Bachelor's Degree or equivalent experience and 3+ years of relevant experience required, preferably in a shared service environment
Excellent written and verbal communication skills.
A professional candidate with a strong collections background with a customer service/retention mindset.
Knowledge of accounting principles.
Proficiency with Microsoft Office applications is essential, specifically, Word, Outlook, Excel (Vlook up and pivot tables)
Understanding of PCI (payment card industry) compliance
Understanding of regulatory procedures and steps required to file bankruptcy proof of claim, and place delinquent accounts with third party collection agencies.
Function well independently and in a team-oriented environment
Experience within the waste industry is beneficial but not required.
Excellent multitasking skills
What You'll Enjoy
Industry leading benefits
Multiple and flexible medical plans
Outstanding PTO program
Floating Holidays
Strong 401k program and company match
Tuition reimbursement plan
College loan reimbursement
College scholarship program for dependents
Parental Leave Program
Inclusive culture
Employee engagement events
Employee resource groups
Company & Benefits WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today\'s needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.
At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Referrals increase your chances of interviewing at WIN Waste Innovations by 2x
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Portsmouth, NH .
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Responsibilities
Performs day-to-day activities in a fast-paced environment to ensure effective account management on collection accounts.
Contacting customers with past due balances via phone and email in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment
Perform customer account reconciliation including support to cash application team for clearing customer payments and credit items
Interfaces with Sales, Operations, and other departments to resolve billing, collection, and credit issues.
Establishes strong working relationships with the sales team to support collections efforts.
Preparing proposals for third party agency placement and/or write off to bad debt
Support and develop accounts receivable process improvements
Processes new customer credit applications, and research customers' financials, organizational and payment history utilizing credit reference letters and credit reports.
Training new hires
Performs other duties/ projects as assigned or as required by the position.
Achieve individual goals and established KPIs.
Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.
Experience & Education
Bachelor's Degree or equivalent experience and 3+ years of relevant experience required, preferably in a shared service environment
Excellent written and verbal communication skills.
A professional candidate with a strong collections background with a customer service/retention mindset.
Knowledge of accounting principles.
Proficiency with Microsoft Office applications is essential, specifically, Word, Outlook, Excel (Vlook up and pivot tables)
Understanding of PCI (payment card industry) compliance
Understanding of regulatory procedures and steps required to file bankruptcy proof of claim, and place delinquent accounts with third party collection agencies.
Function well independently and in a team-oriented environment
Experience within the waste industry is beneficial but not required.
Excellent multitasking skills
What You'll Enjoy
Industry leading benefits
Multiple and flexible medical plans
Outstanding PTO program
Floating Holidays
Strong 401k program and company match
Tuition reimbursement plan
College loan reimbursement
College scholarship program for dependents
Parental Leave Program
Inclusive culture
Employee engagement events
Employee resource groups
Company & Benefits WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today\'s needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.
At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Referrals increase your chances of interviewing at WIN Waste Innovations by 2x
Get notified about new Senior Credit Collections Analyst jobs in
Portsmouth, NH .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr