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AlixPartners

Senior Data Center Infrastructure Engineer

AlixPartners, Detroit, Michigan, United States, 48228

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Senior Data Center Infrastructure Engineer

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AlixPartners At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it matters, creating value that has a lasting impact on companies, their people, and the communities they serve. We promote an inclusive environment and value diversity. We are committed to ongoing enhancements of initiatives, policies, and practices that support authentic growth and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support work-life integration. Our hybrid model combines in-person office time on Tuesday, Wednesday, and Thursday with remote options on Monday and Friday. What You’ll Do

In this essential role on AlixPartners’ Corporate Services team, you will support the AlixPartners Server environment as a key member of the IT Infrastructure Operations team. The Infrastructure Team is responsible for the maintenance, performance monitoring, and troubleshooting of the AlixPartners data center environments. You will participate in the design, build, and implementation of new and existing technologies to support the increasing demands from the greater AlixPartners community. You will provide technical guidance and mentoring of staff members. The IT Infrastructure Operations Senior Engineer is a full-time position located in Southfield, MI and reports to the Infrastructure Operations Manager. Paid relocation is not available for this position. There will be periodic on-call responsibilities outside of regular working hours and participation in monthly maintenance activities. Responsibilities

Perform daily systems management and tuning, including maintenance and trend analysis of the data center infrastructure. Provide day-to-day technical, administrative, and functional support for AlixPartners infrastructure systems. Participate in the maintenance and support of performance monitoring platforms and tools. Act as a point of contact with global power footprint for all offices and data centers. Support Microsoft 365 services including Exchange Online, Teams, Intune, SharePoint, and OneDrive. Conduct compliance maintenance patching for Windows Operating Systems and 3rd party applications. Support a multi-site Windows Active Directory Environment. Conduct routine hardware and software audits to ensure compliance with established standards, policies, procedures, and requirements. Run automation tasks and scripting modifications. Acquire knowledge of 3rd party packaged software applications and custom solutions used for system monitoring, management, and reporting within the AlixPartners environment. Ensure stable implementation and support of enterprise servers, including VMware ESXi environments. Participate in the creation or modification of documentation related to system configuration, policies, and procedures. Additional responsibilities as identified. What You’ll Need

Minimum three (3) years of experience with Microsoft Windows and Windows Server OS. Minimum three (3) years of experience supporting a multi-site Windows Active Directory Environment. Experience with VMware ESXi and related technologies. Knowledge of general enterprise IT principles and practices, including hardware and software architectures. Familiarity with the Microsoft 365 platform. Knowledge of Microsoft System Center Suite (SCOM, SCORCH, SCEM). Experience with monitoring and alerting systems. Knowledge of PowerShell scripting; application packaging is a plus. Proven analytical and problem-solving skills with the ability to research new platforms and issues. Collaborative, customer-service mindset with ability to interact professionally with a diverse group of people at all levels. Excellent organization and time management skills with the ability to prioritize tasks and adapt to changing circumstances. Independent, adaptive worker with a sense of urgency in a complex and changing environment. Results-oriented, critical thinker with a passion for helping others. Effective written and verbal communication skills in English. Experience in a 24x7x365 service delivery model supporting mission-critical operations. Core working hours are generally 8:30 AM – 5:30 PM, Monday - Friday; willingness to work outside normal U.S. business hours for unique projects/needs. On-call responsibilities outside of regular working hours and participation in monthly maintenance activities. Ability to work full time in an office and remote environment; able to sit/stand at a computer for extended periods. Must align with AlixPartners’ Core Values and Code of Conduct, fostering an inclusive environment at all levels. The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees receive paid leave including vacation/personal time, sick time, parental leave, and holidays. AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer. Note: This description focuses on the responsibilities and qualifications for the Senior Data Center Infrastructure Engineer role and does not imply any additional duties beyond those listed.

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