Waukesha County Technical College
Systems Integration Analyst
Waukesha County Technical College, Pewaukee, Wisconsin, United States
As a key member of the Information Technology Services team, the Integration Specialist is responsible for supporting the institution’s ongoing efforts in system interoperability, digital transformation, and delivering modern user experiences. This role involves designing, developing, and maintaining API and SDK integrations that connect critical campus systems, including student information systems, learning management platforms, enterprise applications, and the institutional data lake. It requires a versatile developer who is comfortable working with various integration development languages, including but not limited to PHP, Python, JSON, and others. The specialist plays a key role in ensuring seamless data exchange, supporting integrations with third-party vendors, and enabling campus departments with dependable and scalable technical solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop, maintain, and optimize API and SDK integrations between institutional systems and external platforms.
Collaborate with teams to design scalable, secure, and compliant integration solutions that align with institutional goals.
Provide technical guidance and support to internal departments, vendors, and partners integrating with institutional APIs and SDKs.
Troubleshoot and resolve integration issues, with a strong emphasis on secure data integrity and continuity of service.
Document integration processes, API/SDK functionality, and best practices for both technical and non-technical audiences.
Train other IT staff on how to work with APIs and SDKs using the created documentation, promoting internal knowledge sharing and support capabilities.
Monitor integration performance and implement improvements for efficiency, reliability, and security.
Stay current with higher education technology trends, data privacy standards (e.g., FERPA), and security practices.
Work cross-functionally with various campus departments to support integration needs and ensure alignment with institutional goals.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in RESTful APIs, GraphQL, Webhooks, and OAuth authentication.
Experience developing and maintaining SDKs (e.g., Java, JavaScript, PHP, Python, iOS, Android).
Strong programming skills in one or more languages such as PHP, Python, Java, or JavaScript.
Experience with API design/testing tools such as Bruno, Postman, and Swagger (OpenAPI).
Familiarity with integration platforms, middleware, or API gateways.
Excellent analytical, problem-solving, and communication skills.
Knowledge of PHP frameworks (e.g., Laravel, Symfony) for API development.
Experience supporting integrations with Learning Management Systems (LMS), CRM systems, or Student Information Systems (SIS).
Familiarity with data privacy and compliance requirements specific to higher education (e.g., FERPA, accessibility standards).
Understanding of CI/CD practices and DevOps workflows related to API and SDK deployment.
Knowledge of Python environments, including virtual environments, dependency management, and packaging best practices.
Familiarity with AI tools and frameworks, such as machine learning APIs, AI-assisted development tools, or data analytics platforms, and their relevance to higher education.
MINIMUM REQUIREMENTS
Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent combination of education and experience).
Minimum 2 years of experience in API/SDK development and integration.
Experience working with Ellucian products, particularly Banner, in a higher education setting is preferred.
SUPPLEMENTAL INFORMATION The Systems Integration Analyst position supports the Information Technology, and will remain open until filled.
***Please note this is an on-site position.***
Salary will be determined based on relevant experience, and review of internal equity.
Application Materials: All candidates (both internal and external) must attach a current resume and cover letter to their online job application. Letters of recommendations are welcome, but not required.
Interviews: Selected candidates will be invited to an onsite panel interview, TBD.
WCTC offers a wide range of outstanding benefits, including competitive compensation and a comprehensive benefits package. Eligibility for the Wisconsin Retirement System (ETF), opportunities for professional growth, and well-being activities are provided. Visa sponsorship is not available.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop, maintain, and optimize API and SDK integrations between institutional systems and external platforms.
Collaborate with teams to design scalable, secure, and compliant integration solutions that align with institutional goals.
Provide technical guidance and support to internal departments, vendors, and partners integrating with institutional APIs and SDKs.
Troubleshoot and resolve integration issues, with a strong emphasis on secure data integrity and continuity of service.
Document integration processes, API/SDK functionality, and best practices for both technical and non-technical audiences.
Train other IT staff on how to work with APIs and SDKs using the created documentation, promoting internal knowledge sharing and support capabilities.
Monitor integration performance and implement improvements for efficiency, reliability, and security.
Stay current with higher education technology trends, data privacy standards (e.g., FERPA), and security practices.
Work cross-functionally with various campus departments to support integration needs and ensure alignment with institutional goals.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in RESTful APIs, GraphQL, Webhooks, and OAuth authentication.
Experience developing and maintaining SDKs (e.g., Java, JavaScript, PHP, Python, iOS, Android).
Strong programming skills in one or more languages such as PHP, Python, Java, or JavaScript.
Experience with API design/testing tools such as Bruno, Postman, and Swagger (OpenAPI).
Familiarity with integration platforms, middleware, or API gateways.
Excellent analytical, problem-solving, and communication skills.
Knowledge of PHP frameworks (e.g., Laravel, Symfony) for API development.
Experience supporting integrations with Learning Management Systems (LMS), CRM systems, or Student Information Systems (SIS).
Familiarity with data privacy and compliance requirements specific to higher education (e.g., FERPA, accessibility standards).
Understanding of CI/CD practices and DevOps workflows related to API and SDK deployment.
Knowledge of Python environments, including virtual environments, dependency management, and packaging best practices.
Familiarity with AI tools and frameworks, such as machine learning APIs, AI-assisted development tools, or data analytics platforms, and their relevance to higher education.
MINIMUM REQUIREMENTS
Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent combination of education and experience).
Minimum 2 years of experience in API/SDK development and integration.
Experience working with Ellucian products, particularly Banner, in a higher education setting is preferred.
SUPPLEMENTAL INFORMATION The Systems Integration Analyst position supports the Information Technology, and will remain open until filled.
***Please note this is an on-site position.***
Salary will be determined based on relevant experience, and review of internal equity.
Application Materials: All candidates (both internal and external) must attach a current resume and cover letter to their online job application. Letters of recommendations are welcome, but not required.
Interviews: Selected candidates will be invited to an onsite panel interview, TBD.
WCTC offers a wide range of outstanding benefits, including competitive compensation and a comprehensive benefits package. Eligibility for the Wisconsin Retirement System (ETF), opportunities for professional growth, and well-being activities are provided. Visa sponsorship is not available.
#J-18808-Ljbffr