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SSA Group

Manager of Catering Sales

SSA Group, Milwaukee, Wisconsin, United States, 53244

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Overview

SSA Group at Milwaukee County Zoo is looking for a talented Manager of Catering Sales to join our team. Base pay range

$55,000.00/yr - $60,000.00/yr Job Title / Location / Department

Job Title:

Manager, Catering Sales Location:

[Your Location], Onsite Department:

Catering & Events Position Details

Reports to:

(Sr.) Director, Catering Sales/General Manager/Assistant General Manager (Select One) Position Type:

Individual Contributor Number of Salaried Reports:

0 Revenue Responsibility:

$300,000+ About SSA Group

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. SSA emphasizes sustainability, inclusivity, and innovation, transforming the cultural attraction industry. SSA Group is an equal opportunity employer. Job Summary

The Manager, Catering Sales is responsible for driving catering sales and revenue growth by promoting and selling catering services. This role requires advanced knowledge of catering sales strategies, building strong client relationships, and ensuring the successful execution of events. This position requires a dynamic individual with communication, negotiation, and organizational skills, dedicated to delivering exceptional client experiences. Qualifications

Job Requirements

Strong interpersonal and communication skills across all levels of an organization. Advanced leadership skills with team building/development experience, fostering partnerships. Exceptional problem solving/decision making and organizational abilities. Financial management, analytical and planning skills. Ability to remain flexible in a fast-paced environment. Computer knowledge for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operate. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience

Minimum 4 years catering sales, operations and/or event planning management in off-site catering, hotel or cultural attraction catering venue preferred. A minimum of 4 years of experience required; candidates with 6+ years will be given stronger consideration. Working knowledge of Tripleseat is a plus. All education backgrounds eligible; must be 18 or older. Key Responsibilities

Catering Sales Strategies: Negotiate contracts, accompany venue sales tours, conduct tastings, and develop strategies to sell and upsell catering services. Client Relationship Management: Manage contracts and BEOs, maintain strong client relationships, communicate throughout the process, collaborate with venue and operations teams, and conduct post-event follow-ups. Vendor and Resource Management: Maintain vendor communication and pricing knowledge; keep an active resource list. Event Coordination: Inspect spaces, manage last-minute changes, and ensure flawless event execution with cross-department collaboration. Operational Excellence: Document contracts and event details; ensure compliance with laws; maintain a safe, organized work environment. Financial Management: Process payments, meet budgets, analyze sales and inventory, and ensure profitability. Reporting and Analysis: Report sales via Tripleseat; analyze trends and feedback to improve performance. Social Responsibility: Promote inclusivity and sustainability; engage with SSA and the community. Other Responsibilities

Perform other tasks as deemed necessary. Compensation And Benefits

Full-Time, Exempt Final compensation determined by experience, education, and internal equity Flexible vacation/TAFW plan; schedule time off within business scope Medical, Dental, Vision, Life Insurance and other voluntary benefits 401(k) with a 15% company match (eligible after one year) Short-Term and Long-Term Disability, employer sponsored Birthing Parent Plan and Parental leave provisions Paid Bereavement Leave and cell phone stipend Paid sick leave as per state law SSA Group, LLC and its family of companies are equal opportunity employers. We are committed to diversity and inclusion in all hiring practices and welcome applicants from all backgrounds. Legal notices

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice. San Francisco Residents: We will consider qualified applicants with arrest and conviction records as per the Fair Chance Ordinance.

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