Peoples Bank
Lead Universal Banker - 55th (Spanish Speaking Preferred)
Peoples Bank, Chicago, Illinois, United States, 60290
Overview
Lead Universal Banker - 55th (Spanish Speaking Preferred) – Peoples Bank Join to apply for the Lead Universal Banker role at Peoples Bank. Job Summary
Oversee and manage banking center day to day operations with a focus on accuracy and efficiency. Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledge customers\' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, highly organized, detail oriented, flexible, adaptable and results driven. They must demonstrate ability to work independently and with a team, make sound decisions and use critical thinking skills. Duties and Responsibilities
Performs all UB role duties at a proficient level UB I - primarily teller line transactions and simple account maintenance UB II - new account opening and more complex account maintenance UB III - consumer lending and maintaining NMLS Possesses expert level of knowledge around all teller line activities Oversee teller line operational processes to ensure banking center complies with all compliance policies and procedures Manage reporting pertaining to teller line operations (variances, audits, cash levels, compliance training, safe deposit boxes, etc.) Communicate with banking center leadership on status of operations, audits, cash activities and levels, checklists, and compliance training Ensure accuracy around CTRs, check holds, and adherence to procedures Demonstrate engagement skills to uncover customer needs Delegate tasks appropriately Use critical thinking to make risk-based decisions, including overrides and approvals Serve as operational leader in the banking center and mentor others Back up to manager in their absence Support strategic initiatives and participate in internal committees or corporate initiatives as appropriate Continuously develop and enhance skills May process consumer loan applications and maintain NMLS number Qualifications
High school diploma or its equivalent Spanish speaking preferred 2 years of banking experience required; 4+ preferred New account experience required Operationally strong with ability to lead day-to-day operations Experience with Microsoft Office Suite Must have a smartphone (iOS or Android) that supports security features required by the Bank\'s IT security guidelines About Us
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Headquartered in Munster, Indiana, Peoples Bank offers a wide range of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With locations across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents. We are driven by Stability, Integrity, Community, and Excellence, and are committed to building strong partnerships with our customers and communities. For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers. Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC Salary: $21.66 - $25.48 per hour Job Posted by ApplicantPro
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Lead Universal Banker - 55th (Spanish Speaking Preferred) – Peoples Bank Join to apply for the Lead Universal Banker role at Peoples Bank. Job Summary
Oversee and manage banking center day to day operations with a focus on accuracy and efficiency. Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledge customers\' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, highly organized, detail oriented, flexible, adaptable and results driven. They must demonstrate ability to work independently and with a team, make sound decisions and use critical thinking skills. Duties and Responsibilities
Performs all UB role duties at a proficient level UB I - primarily teller line transactions and simple account maintenance UB II - new account opening and more complex account maintenance UB III - consumer lending and maintaining NMLS Possesses expert level of knowledge around all teller line activities Oversee teller line operational processes to ensure banking center complies with all compliance policies and procedures Manage reporting pertaining to teller line operations (variances, audits, cash levels, compliance training, safe deposit boxes, etc.) Communicate with banking center leadership on status of operations, audits, cash activities and levels, checklists, and compliance training Ensure accuracy around CTRs, check holds, and adherence to procedures Demonstrate engagement skills to uncover customer needs Delegate tasks appropriately Use critical thinking to make risk-based decisions, including overrides and approvals Serve as operational leader in the banking center and mentor others Back up to manager in their absence Support strategic initiatives and participate in internal committees or corporate initiatives as appropriate Continuously develop and enhance skills May process consumer loan applications and maintain NMLS number Qualifications
High school diploma or its equivalent Spanish speaking preferred 2 years of banking experience required; 4+ preferred New account experience required Operationally strong with ability to lead day-to-day operations Experience with Microsoft Office Suite Must have a smartphone (iOS or Android) that supports security features required by the Bank\'s IT security guidelines About Us
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Headquartered in Munster, Indiana, Peoples Bank offers a wide range of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With locations across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents. We are driven by Stability, Integrity, Community, and Excellence, and are committed to building strong partnerships with our customers and communities. For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers. Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC Salary: $21.66 - $25.48 per hour Job Posted by ApplicantPro
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