RCN
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Astound is currently searching for an Enterprise Account Executive in our New York, NY office. This position is responsible for sales to enterprise level commercial customers, including large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.
The primary position responsibilities will include:
Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.
Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
Respond to demand sales requests
Supports others within the sales/service team to achieve customer satisfaction
Our ideal candidate will possess:
Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
Ability to sell to C level executives within an organization
Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
Technical skills related to network and transmission design and local access services
Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
Operational understanding of telecommunications ordering, provisioning, and billing processes
Working knowledge of general marketing principle tools and processes
Skills necessary for decision making and maintaining customer retention
Strong interpersonal skills
Minimum 5 Years' Experience Selling B2B In Technology Environment
Exceptional presentation, negotiation and closing skills
Seasoned experience building a base of business
Must possess a valid driver's license and maintain clean driving record
Education:
High School Diploma or equivalent required
2-4 year College degree or equivalent experience preferred
We're Proud to Offer a Comprehensive Benefits Package Including:
401k with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization
Paid Holidays: 7 days per year
Paid Sick Leave based on state and local ordinance
Tuition reimbursement program
Employee discount program
The base salary in New York for this position is $78,300.00 - $87,000.00 annually, plus opportunities for bonus, benefits and commission, if applicable.
Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law.
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