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Zynex Medical

Revenue Cycle Analyst II

Zynex Medical, Englewood, Colorado, us, 80151

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Zynex Medical Adaptability –Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met. Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc. Results Orientation - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. Alignment & Leadership - Leads by example, provides clarity to others on the relevance and importance of Organization’s principles; understands impact of climate on performance; keeps Organization’s interests at the forefront of decision-making; acts with unwavering integrity; conveys confidence in approach; wins respect. Decision-Making - Takes a conceptual approach to identify key issues, sees relationships, and draws elements into a broad coherent framework; demonstrates ability to work with ambiguity and complexity; considers resources and risks to priorities solutions; acts fast on the most effective and efficient outcome. Discreteness– Exercises discretion and independent judgment with respect to privileged or sensitive information, tasks, and projects. Self-Initiative – Ability to set their own priorities related to the organization’s goals without direction from others. Resourcefulness – Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company’s strategy.

Essential Job Duties & Responsibilities

Revenue Focus: Perform independent reviews of Reimbursement and Sales teams to ensure process efficiency and accuracy. Recommend changes and retraining as necessary. System & Process Optimization: Identify inefficiencies in the billing system, delivering business requirements to develop and enhance processes that improve efficiency and accuracy. Data Trend Analysis: Leverage tools like Tableau and Savant to analyze trends in gross billing, cash collections, and payor-specific data. Use insights to drive process improvements and increase reimbursement rates. Leadership Collaboration: Work closely with leadership to implement scalable solutions that increase efficacy, mitigate risks, and improve overall team performance. Performance Monitoring: Track productivity by monitoring Open File Records (OFRs) in the billing system and call queues, reporting lags and inefficiencies to associated leadership. Reporting & Auditing: Maintain and audit recurring and ad hoc reports to track department-specific productivity. Conduct quality assurance checks and develop action plans to address underperformance. Collaboration & Training: Collaborate with other analysts to routinely audit and maintain processes, work instructions, and deliver training as necessary. Cross-Functional Communication: Conduct presentations and communicate findings to cross-functional teams and leadership to drive decision-making. Vendor Relations: Facilitate new vendor selection, comparing features, pricing, and compatibility with existing software. Maintain relationships with outsourced vendors and BPO programs. Contract Reviews: Independently review contracts, identifying key risk areas and providing guidance to leadership.

Job Details

Description

Competencies Needed:

Adaptability –Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met. Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc. Results Orientation - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. Alignment & Leadership - Leads by example, provides clarity to others on the relevance and importance of Organization’s principles; understands impact of climate on performance; keeps Organization’s interests at the forefront of decision-making; acts with unwavering integrity; conveys confidence in approach; wins respect. Decision-Making - Takes a conceptual approach to identify key issues, sees relationships, and draws elements into a broad coherent framework; demonstrates ability to work with ambiguity and complexity; considers resources and risks to priorities solutions; acts fast on the most effective and efficient outcome. Discreteness– Exercises discretion and independent judgment with respect to privileged or sensitive information, tasks, and projects. Self-Initiative – Ability to set their own priorities related to the organization’s goals without direction from others. Resourcefulness – Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company’s strategy.

Essential Job Duties & Responsibilities

Main Daily Duties (90% of shift):

Revenue Focus: Perform independent reviews of Reimbursement and Sales teams to ensure process efficiency and accuracy. Recommend changes and retraining as necessary. System & Process Optimization: Identify inefficiencies in the billing system, delivering business requirements to develop and enhance processes that improve efficiency and accuracy. Data Trend Analysis: Leverage tools like Tableau and Savant to analyze trends in gross billing, cash collections, and payor-specific data. Use insights to drive process improvements and increase reimbursement rates. Leadership Collaboration: Work closely with leadership to implement scalable solutions that increase efficacy, mitigate risks, and improve overall team performance. Performance Monitoring: Track productivity by monitoring Open File Records (OFRs) in the billing system and call queues, reporting lags and inefficiencies to associated leadership. Reporting & Auditing: Maintain and audit recurring and ad hoc reports to track department-specific productivity. Conduct quality assurance checks and develop action plans to address underperformance. Collaboration & Training: Collaborate with other analysts to routinely audit and maintain processes, work instructions, and deliver training as necessary. Cross-Functional Communication: Conduct presentations and communicate findings to cross-functional teams and leadership to drive decision-making. Vendor Relations: Facilitate new vendor selection, comparing features, pricing, and compatibility with existing software. Maintain relationships with outsourced vendors and BPO programs. Contract Reviews: Independently review contracts, identifying key risk areas and providing guidance to leadership.

Additional Duties

Adhere to company policies and address issues using the appropriate chain of command. Maintain a professional demeanor and presence in the office, 5 days a week (M-F), 8 hours per day, unless prior approval is granted by the direct Manager. Complete other tasks as assigned by Management.

Experience & Education Requirements

Associate’s degree required, with bachelor’s degree in Business, Finance, Analytics, or a related field (or relevant internship experience) preferred. Strong analytical skills with familiarity in data analysis tools like Excel or Google Sheets; knowledge of Tableau or other reporting tools is a plus. Basic understanding of business processes and an interest in learning process optimization and improvement techniques. Excellent organizational skills with attention to detail, able to maintain and audit reports accurately. Strong communication skills, with the ability to present data insights to team members clearly. Eagerness to learn technical skills in business analysis, data management, and reporting. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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