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Athleta

Seasonal Retail Sales Associate - Canton Crossing

Athleta, Baltimore, Maryland, United States, 21276

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Seasonal Retail Sales Associate - Canton Crossing Join to apply for the Seasonal Retail Sales Associate - Canton Crossing role at Athleta.

About Athleta: For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Athleta is a certified B Corp and we use business as a force for good by putting people and the planet right up there with profit.

About the Role

In this role, you will engage and connect with customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire and outfit the customer. You will offer information on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for customers while building brand loyalty and delivering with productivity.

What You’ll Do

Become an expert of the brand's selling behaviors and deliver a premium customer experience with every interaction.

Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.

Offer style and outfit suggestions using mannequins and displays for inspiration.

Promote loyalty by educating customers about our loyalty programs.

Leverage omni-channel offerings to deliver a frictionless customer experience.

Support sales floor, fitting room, checkout, and back-of-house processes as required.

Provide courteous and responsive service to internal/external requests.

Exchange and verify job-related information to provide support.

Who You Are

Good communicator who can effectively use technology and engage with customers and teammates to meet goals.

Problem solver with a focus on continuous improvement; open to feedback and action-oriented.

Able to handle customer interactions and potential issues courteously and professionally.

Strong information-gathering skills to solve problems.

Ability to learn procedural knowledge through on-the-job training.

Gap Inc. is an equal-opportunity employer and is committed to a workplace free from harassment and discrimination. We recruit, hire, train and promote qualified people of all backgrounds without regard to protected status, and we foster a diverse and inclusive environment. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Hourly Range: $15.00 - $16.00 USD

Employee pay will vary based on qualifications, experience, skill level, competencies and work location. We will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county and state requirements.

Employment details

Seniority level: Entry level

Employment type: Contract

Job function: Sales and Business Development

Industries: Apparel & Fashion

We’re also featuring related opportunities to join Athleta and other brands. Referrals increase your chances of interviewing at Athleta.

Note: This description reflects the content of the original job posting and does not add any new requirements beyond what was provided.

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