Acxiom
Senior Consultant – Solution Customer Success Manager, Adobe Workfront (Adobe Pr
Acxiom, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Consulting Services for Project Management Solutions
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Work remotely from anywhere within the continental U.S.
Engage in a strategic role that directly impacts client satisfaction and retention
Collaborate with a team of experts and gain hands-on experience with Adobe Workfront
Be part of a company that values diversity and inclusion in the workplace
What to Expect (Job Responsibilities)
Develop and implement comprehensive success plans aligned with client business objectives
Conduct regular business reviews and health checks to ensure optimal platform utilization
Monitor client adoption metrics to predict and prevent churn risks
Provide expert guidance on Adobe Workfront solutions and system integrations
Create necessary documentation, including success plans and ROI reports
What is Required (Qualifications)
2-4 years of Customer Success or Account Management experience in client-facing roles
2+ years of hands-on experience with Adobe Workfront, including system configuration
Adobe Workfront certification (Professional or Expert level)
Deep knowledge of Adobe Workfront architecture and functionalities
Experience with Value Realization methodologies and client relationship management
How to Stand Out (Preferred Qualifications)
Bachelor's Degree desired
Understanding of change management principles and adoption methodologies
Experience in client budget management and commercial discussions
#ConsultingServices #ClientSuccess #RemoteWork #AdobeWorkfront #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Work remotely from anywhere within the continental U.S.
Engage in a strategic role that directly impacts client satisfaction and retention
Collaborate with a team of experts and gain hands-on experience with Adobe Workfront
Be part of a company that values diversity and inclusion in the workplace
What to Expect (Job Responsibilities)
Develop and implement comprehensive success plans aligned with client business objectives
Conduct regular business reviews and health checks to ensure optimal platform utilization
Monitor client adoption metrics to predict and prevent churn risks
Provide expert guidance on Adobe Workfront solutions and system integrations
Create necessary documentation, including success plans and ROI reports
What is Required (Qualifications)
2-4 years of Customer Success or Account Management experience in client-facing roles
2+ years of hands-on experience with Adobe Workfront, including system configuration
Adobe Workfront certification (Professional or Expert level)
Deep knowledge of Adobe Workfront architecture and functionalities
Experience with Value Realization methodologies and client relationship management
How to Stand Out (Preferred Qualifications)
Bachelor's Degree desired
Understanding of change management principles and adoption methodologies
Experience in client budget management and commercial discussions
#ConsultingServices #ClientSuccess #RemoteWork #AdobeWorkfront #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr