Volo Sports
Overview
Manager, HR Operations role at Volo Sports. Location: New York City / Hybrid (3 days per week in-office on average, with flexibility based on team and project needs). Reports To: EVP, Corporate Operations. Annual salary: $90,000-$120,000.
Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season. If you have a desire to make a difference through community and sports, Volo could be your next and final career destination.
Role Summary We are looking for a high-performing
Manager of HR Operations
who can thrive in a fast-paced and high-growth organization. The ideal candidate will build relationships across the organization to improve processes, streamline operations, and ensure a consistent employee experience. The HR Operations Manager is responsible for developing, improving, and maintaining core HR processes, systems, and compliance initiatives. This role ensures HR infrastructure runs efficiently and supports the needs of key internal stakeholders while maintaining compliance with governing laws and regulations. This opportunity has strong upside and the ability to expand as the company grows.
Responsibilities
Build and optimize policies and procedures from the ground up and implement systems to effectively maintain and enforce.
Own HRIS software, Rippling, and serve as the resident expert and main point of contact.
Manage HRIS system administration, including user access, security settings, and data integrity.
Provide technical support and troubleshooting to HR staff and end-users.
Develop training programs and materials to ensure effective HRIS system use.
Provide ongoing support and guidance to users, promoting adoption and engagement.
Oversee day-to-day HR operations, including employee records, onboarding/offboarding, and engage in all aspects of the employee lifecycle.
Manage payroll operations in coordination with finance and operations teams.
Maintain compliance with federal, state, and local employment laws and regulations; recommend best practices.
Create and maintain HR process documentation, SOPs, and employee handbook.
Generate and analyze HR data reports to support decision-making (e.g., turnover, headcount, demographics).
Support audits and investigations, ensuring documentation and records meet regulatory standards.
Lead HR operational projects such as system implementations, vendor transitions, or policy rollouts.
Qualifications
5–7 years of progressive HR experience, with at least 3 years in operations.
Experience working with large, national, non-exempt part-time workforce.
Strong understanding of HRIS systems (e.g., Rippling, ADP, BambooHR, UKG).
Working knowledge of labor laws and compliance regulations.
Attention to detail and process discipline; highly organized and able to work in a fast-moving environment.
Strong work ethic, integrity, and ethical standards; excellent interpersonal and project management skills.
Proficiency in Excel/Google Sheets and comfort with G-Suite; effective written and verbal communication.
Nice-to-Have (WOW factors)
Expert user with Rippling.
Background in startups or high-growth environments.
Operational exposure to high-growth, consumer-based industries such as sports, media, or entertainment.
Passion for community, health, and social wellness initiatives.
Benefits
Health, dental, and vision insurance
401(k) Plan
Paid time off and holidays
Paid Parental Leave
Employee discounts on Volo Sports programs and events
Annual Company Events
Additional Information Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
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Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season. If you have a desire to make a difference through community and sports, Volo could be your next and final career destination.
Role Summary We are looking for a high-performing
Manager of HR Operations
who can thrive in a fast-paced and high-growth organization. The ideal candidate will build relationships across the organization to improve processes, streamline operations, and ensure a consistent employee experience. The HR Operations Manager is responsible for developing, improving, and maintaining core HR processes, systems, and compliance initiatives. This role ensures HR infrastructure runs efficiently and supports the needs of key internal stakeholders while maintaining compliance with governing laws and regulations. This opportunity has strong upside and the ability to expand as the company grows.
Responsibilities
Build and optimize policies and procedures from the ground up and implement systems to effectively maintain and enforce.
Own HRIS software, Rippling, and serve as the resident expert and main point of contact.
Manage HRIS system administration, including user access, security settings, and data integrity.
Provide technical support and troubleshooting to HR staff and end-users.
Develop training programs and materials to ensure effective HRIS system use.
Provide ongoing support and guidance to users, promoting adoption and engagement.
Oversee day-to-day HR operations, including employee records, onboarding/offboarding, and engage in all aspects of the employee lifecycle.
Manage payroll operations in coordination with finance and operations teams.
Maintain compliance with federal, state, and local employment laws and regulations; recommend best practices.
Create and maintain HR process documentation, SOPs, and employee handbook.
Generate and analyze HR data reports to support decision-making (e.g., turnover, headcount, demographics).
Support audits and investigations, ensuring documentation and records meet regulatory standards.
Lead HR operational projects such as system implementations, vendor transitions, or policy rollouts.
Qualifications
5–7 years of progressive HR experience, with at least 3 years in operations.
Experience working with large, national, non-exempt part-time workforce.
Strong understanding of HRIS systems (e.g., Rippling, ADP, BambooHR, UKG).
Working knowledge of labor laws and compliance regulations.
Attention to detail and process discipline; highly organized and able to work in a fast-moving environment.
Strong work ethic, integrity, and ethical standards; excellent interpersonal and project management skills.
Proficiency in Excel/Google Sheets and comfort with G-Suite; effective written and verbal communication.
Nice-to-Have (WOW factors)
Expert user with Rippling.
Background in startups or high-growth environments.
Operational exposure to high-growth, consumer-based industries such as sports, media, or entertainment.
Passion for community, health, and social wellness initiatives.
Benefits
Health, dental, and vision insurance
401(k) Plan
Paid time off and holidays
Paid Parental Leave
Employee discounts on Volo Sports programs and events
Annual Company Events
Additional Information Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
#J-18808-Ljbffr