Ferguson
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Sales Support Representative - Residential Trade
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Ferguson Ferguson has been a source of quality supplies for a variety of industries since 1953. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring
Sales Support Representatives
who are ready to help customers, solve problems, and learn the business from the ground up. Schedule:
Monday-Friday 8am-5pm Responsibilities: Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications: 1-3 years of sales and/or customer service experience is strongly preferred. Experience in plumbing, HVAC, or other trades is a plus Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. Ferguson offers a competitive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. The pay range for this role is $22.45 - $35.89 per hour. Ferguson is an equal opportunity employer and complies with all wage regulations. The Company is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
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Sales Support Representative - Residential Trade
role at
Ferguson Ferguson has been a source of quality supplies for a variety of industries since 1953. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring
Sales Support Representatives
who are ready to help customers, solve problems, and learn the business from the ground up. Schedule:
Monday-Friday 8am-5pm Responsibilities: Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications: 1-3 years of sales and/or customer service experience is strongly preferred. Experience in plumbing, HVAC, or other trades is a plus Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. Ferguson offers a competitive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. The pay range for this role is $22.45 - $35.89 per hour. Ferguson is an equal opportunity employer and complies with all wage regulations. The Company is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
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