Riverview Behavioral Health Hospital
PRN - Admissions Counselor
Riverview Behavioral Health Hospital, Texarkana, Arkansas, United States, 71854
Overview
Riverview Behavioral Health Hospital is an inpatient psychiatric hospital serving adolescents, men, and women in Texarkana, AR and surrounding areas. We are seeking a clinical professional responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization.
Position: PRN - Admissions Counselor (3 days a week, 7a-7p)
Responsibilities
Respond to inquiries about the facility within facility policy timeframes.
Develop therapeutic relationships with patients and families.
Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
Coordinate admission and transfer from referral sources and between levels of care within the facility.
Maintain knowledge of milieu management.
Communicate projected admissions to designated internal representatives promptly.
Ensure all clinical information from referral sources or patient is received, when possible, prior to patient admission.
Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or family.
Prepare and maintain appropriate medical record documentation to support authorization at the level of care requested by payors.
Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
Admit patient in the registration and accounting system; complete admission and consent forms with the patient.
Demonstrate a positive, empathetic and professional attitude; address complaints and prioritize patient safety.
Coordinate care for patients who are not being admitted and ensure follow-up care and referrals.
Demonstrate urgency related to patient safety and provide excellent customer service.
Conduct safety checks and ensure supervision as required (e.g., 15-minute intervals or per individualized guidelines).
Other Functions
Perform other functions and tasks as assigned.
Education/Experience/Skills
Bachelor’s degree in a social services field required (if state allows).
Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
One or more years’ experience in mental/behavioral health in a clinical or observational capacity preferred.
Licenses/Designations/Certifications
Current licensure as required for the area of clinical specialty (e.g., RN, CAC or other clinical counseling/therapy license as designated by the state).
CPR and de-escalation/restraint certification required (training available upon hire).
First aid may be required based on state or facility.
We are committed to providing equal employment opportunities to all applicants for employment regardless of characteristics protected by applicable laws.
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Position: PRN - Admissions Counselor (3 days a week, 7a-7p)
Responsibilities
Respond to inquiries about the facility within facility policy timeframes.
Develop therapeutic relationships with patients and families.
Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
Coordinate admission and transfer from referral sources and between levels of care within the facility.
Maintain knowledge of milieu management.
Communicate projected admissions to designated internal representatives promptly.
Ensure all clinical information from referral sources or patient is received, when possible, prior to patient admission.
Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or family.
Prepare and maintain appropriate medical record documentation to support authorization at the level of care requested by payors.
Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
Admit patient in the registration and accounting system; complete admission and consent forms with the patient.
Demonstrate a positive, empathetic and professional attitude; address complaints and prioritize patient safety.
Coordinate care for patients who are not being admitted and ensure follow-up care and referrals.
Demonstrate urgency related to patient safety and provide excellent customer service.
Conduct safety checks and ensure supervision as required (e.g., 15-minute intervals or per individualized guidelines).
Other Functions
Perform other functions and tasks as assigned.
Education/Experience/Skills
Bachelor’s degree in a social services field required (if state allows).
Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
One or more years’ experience in mental/behavioral health in a clinical or observational capacity preferred.
Licenses/Designations/Certifications
Current licensure as required for the area of clinical specialty (e.g., RN, CAC or other clinical counseling/therapy license as designated by the state).
CPR and de-escalation/restraint certification required (training available upon hire).
First aid may be required based on state or facility.
We are committed to providing equal employment opportunities to all applicants for employment regardless of characteristics protected by applicable laws.
#J-18808-Ljbffr