Community Action Partnership of Orange County
Center Coordinator - Family Support Advocate
Community Action Partnership of Orange County, Anaheim, California, United States, 92808
Center Coordinator - Family Support Advocate
Join to apply for the
Center Coordinator - Family Support Advocate
role at
Community Action Partnership of Orange County OUR EXCITING OPPORTUNITY Center Coordinator - Family Support Advocate
will assist with the development and implementation of program procedures at our
Anaheim Independencia Family Resource Center
aligned to build sustainable support in impacting the lives of hundreds of residents, playing a critical part in the work and dedication of
Community Action Partnership of Orange County’s
initiatives. What You Will Accomplish In This Role Under the supervision of the Center Manager, the Center Coordinator-Family Support Advocate will assist with all activities of the Anaheim Independencia Family Resource Center including case management of referrals for persons’ experiencing poverty, domestic violence, homelessness and provide case planning to ensure families are empowered and linked to services and stabilized.
Duties performed in this position will require bilingual English/Spanish written and oral skills. Starting wage is $25.00 per hour and is an onsite work location position 5 days per week. Roles And Responsibilities Responsible for serving all incoming Family Support Services referrals. Provide case management by assessing family strengths and needs related to behavioral health, health, counseling, domestic violence, child abuse, parenting, basic needs, and other needs as requested by the participant or case workers/social worker. Provides referrals and linkages to appropriate services. Ensure that proper follow-through and referral connections have been made. Evaluates families for other internal support such as but not limited to Enhanced Care Management, Community Health Worker, Housing Navigation and other internal programs that will support enhanced case management outcomes. Assess clients’ needs for services and accommodation by providing home visitation, meeting in community spaces or other organizations as needed and adhering to safety protocols at all times. Create individualized case plans for participants based on needs assessment, provide crisis intervention, support, and referrals and linkages to any additional services. Create a Sustainability Plan for clients receiving Emergency Assistance. Maintain, update, and regularly review database systems (VistaShare and Apricot360) to ensure accuracy and compliance with reporting requirements. Compile, maintain and prepare reports using funder and CAP OC designated measurement tools. Family Support Advocate shall also teach and empower families to access community resources and strengthen problem solving skills. Participate in and present cases at weekly case management (multi-disciplinary) team meetings with collaborative partners, service providers and social workers. Communicate case-related information to County of Orange Social Services Agency (SSA) Social Workers and staff, as requested. Build rapport with participants and their families and be respondent to their needs. Assist with direct program operations in a manner consistent with the requirements of contractual agreements, laws, regulations, and the funding sources. Assist the Center Manager, interested parties and staff in outlining work-plans and the assigning of duty responsibilities and the scope of authority. Assist in coordinating activities of project personnel to ensure project progresses on schedule and within prescribed budgets. Assist in developing and implementing programs for the youth, seniors, and other programs for the FRC (Family Resource Center). Other duties as assigned. The Ideal Candidate Has Knowledge And Experience In Trauma-informed care, harm reduction, domestic violence, crisis intervention, working with families experiencing homelessness. Public and private social services agencies, and community resources, including federal and state programs. Organizational and leadership skills, as well as a background in supervising others, problem solving and public relations. Representing an organization/company with public officials and public services/agencies and private industry. Maintaining effective relationships with public officials, public agency staff, private industry, community groups, legislative and advisory boards. Building rapport with youth, schools/colleges, community centers, youth serving organizations and families. Business writing including reports and business correspondence. Record keeping principles and methods. Planning and organizational techniques to develop and implement action plans. Working efficiently with demanding time constraints. Working both independently and collaboratively within a team. IDEAL CANDIDATE MUST BE Customer service oriented: Establish rapport with staff, volunteers, interns, public and private agencies, and participants from culturally diverse backgrounds. Ethically Focused: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and aligns with the values of the organization. Inclusive: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Lead: Positively influence others to achieve results that are in the best interest of CAP OC. Work focused: Being detailed oriented while working accurately and efficiently on a consistent basis without assistance. Strong organizational skills. May require working weekends, evenings, and holidays when/if needed to meet participant and/or grant demands. Workdays and hours of work are subject to change. Collaborative: Work collaboratively in a team environment both internally and externally with the capability to negotiate successful outcomes for all parties. Language skilled: Demonstrate clear, concise, and effective communication skills both orally and written in English and Spanish languages. Mathematical: Write, compose, and complete mathematical calculations correctly and in a timely manner. Compose and compile numbers, statistical data, and obtain other information for forms, reports, and presentations. Computer literate: Competently use the Internet, Web based databases, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, and Teams) and other applications via a desktop and/or laptop computer, PC Tablet and/or Notebook, or I-Pad. Competently use a camera, printer, projector, copier, Smart cell phone and/or other electronic devices. Experience with virtual communication platforms. Use a variety of computer databases to ensure that client records, statistics and reports are complete. Education And Experience Bachelor’s degree in human services or related field from accredited university required. Minimum 2 years’ experience working with vulnerable populations, at-risk children, and families, and directly with the community with issues related to poverty, behavioral health, domestic violence and/or child abuse. Minimum 1-year case management and case planning experience required. Proficiency in both the English and Spanish language is required. Minimum 1-year experience in trauma informed care, harm reduction model, domestic violence and crisis intervention required. Demonstrated experience utilizing Motivational Interviewing preferred. Experienced and comfortable utilizing data systems for data entry and case management. TRAVEL Possess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. MEDICAL EXAMINATION AND BACKGROUND CHECK A medical examination is required of each new employee whose physical condition must meet the minimum requirements prescribed for the position. In addition, prospective employees must pass a pre-employment physical, drug screen, Live Scan, and background check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. THE PROMISE OF COMMUNITY ACTION Community Action changes peoples’ lives, embodies the spirit of hope, improves communities, and a makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other. EEO Statement Community Action Partnership of Orange County is an equal opportunity employer.
#J-18808-Ljbffr
Join to apply for the
Center Coordinator - Family Support Advocate
role at
Community Action Partnership of Orange County OUR EXCITING OPPORTUNITY Center Coordinator - Family Support Advocate
will assist with the development and implementation of program procedures at our
Anaheim Independencia Family Resource Center
aligned to build sustainable support in impacting the lives of hundreds of residents, playing a critical part in the work and dedication of
Community Action Partnership of Orange County’s
initiatives. What You Will Accomplish In This Role Under the supervision of the Center Manager, the Center Coordinator-Family Support Advocate will assist with all activities of the Anaheim Independencia Family Resource Center including case management of referrals for persons’ experiencing poverty, domestic violence, homelessness and provide case planning to ensure families are empowered and linked to services and stabilized.
Duties performed in this position will require bilingual English/Spanish written and oral skills. Starting wage is $25.00 per hour and is an onsite work location position 5 days per week. Roles And Responsibilities Responsible for serving all incoming Family Support Services referrals. Provide case management by assessing family strengths and needs related to behavioral health, health, counseling, domestic violence, child abuse, parenting, basic needs, and other needs as requested by the participant or case workers/social worker. Provides referrals and linkages to appropriate services. Ensure that proper follow-through and referral connections have been made. Evaluates families for other internal support such as but not limited to Enhanced Care Management, Community Health Worker, Housing Navigation and other internal programs that will support enhanced case management outcomes. Assess clients’ needs for services and accommodation by providing home visitation, meeting in community spaces or other organizations as needed and adhering to safety protocols at all times. Create individualized case plans for participants based on needs assessment, provide crisis intervention, support, and referrals and linkages to any additional services. Create a Sustainability Plan for clients receiving Emergency Assistance. Maintain, update, and regularly review database systems (VistaShare and Apricot360) to ensure accuracy and compliance with reporting requirements. Compile, maintain and prepare reports using funder and CAP OC designated measurement tools. Family Support Advocate shall also teach and empower families to access community resources and strengthen problem solving skills. Participate in and present cases at weekly case management (multi-disciplinary) team meetings with collaborative partners, service providers and social workers. Communicate case-related information to County of Orange Social Services Agency (SSA) Social Workers and staff, as requested. Build rapport with participants and their families and be respondent to their needs. Assist with direct program operations in a manner consistent with the requirements of contractual agreements, laws, regulations, and the funding sources. Assist the Center Manager, interested parties and staff in outlining work-plans and the assigning of duty responsibilities and the scope of authority. Assist in coordinating activities of project personnel to ensure project progresses on schedule and within prescribed budgets. Assist in developing and implementing programs for the youth, seniors, and other programs for the FRC (Family Resource Center). Other duties as assigned. The Ideal Candidate Has Knowledge And Experience In Trauma-informed care, harm reduction, domestic violence, crisis intervention, working with families experiencing homelessness. Public and private social services agencies, and community resources, including federal and state programs. Organizational and leadership skills, as well as a background in supervising others, problem solving and public relations. Representing an organization/company with public officials and public services/agencies and private industry. Maintaining effective relationships with public officials, public agency staff, private industry, community groups, legislative and advisory boards. Building rapport with youth, schools/colleges, community centers, youth serving organizations and families. Business writing including reports and business correspondence. Record keeping principles and methods. Planning and organizational techniques to develop and implement action plans. Working efficiently with demanding time constraints. Working both independently and collaboratively within a team. IDEAL CANDIDATE MUST BE Customer service oriented: Establish rapport with staff, volunteers, interns, public and private agencies, and participants from culturally diverse backgrounds. Ethically Focused: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and aligns with the values of the organization. Inclusive: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Lead: Positively influence others to achieve results that are in the best interest of CAP OC. Work focused: Being detailed oriented while working accurately and efficiently on a consistent basis without assistance. Strong organizational skills. May require working weekends, evenings, and holidays when/if needed to meet participant and/or grant demands. Workdays and hours of work are subject to change. Collaborative: Work collaboratively in a team environment both internally and externally with the capability to negotiate successful outcomes for all parties. Language skilled: Demonstrate clear, concise, and effective communication skills both orally and written in English and Spanish languages. Mathematical: Write, compose, and complete mathematical calculations correctly and in a timely manner. Compose and compile numbers, statistical data, and obtain other information for forms, reports, and presentations. Computer literate: Competently use the Internet, Web based databases, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, and Teams) and other applications via a desktop and/or laptop computer, PC Tablet and/or Notebook, or I-Pad. Competently use a camera, printer, projector, copier, Smart cell phone and/or other electronic devices. Experience with virtual communication platforms. Use a variety of computer databases to ensure that client records, statistics and reports are complete. Education And Experience Bachelor’s degree in human services or related field from accredited university required. Minimum 2 years’ experience working with vulnerable populations, at-risk children, and families, and directly with the community with issues related to poverty, behavioral health, domestic violence and/or child abuse. Minimum 1-year case management and case planning experience required. Proficiency in both the English and Spanish language is required. Minimum 1-year experience in trauma informed care, harm reduction model, domestic violence and crisis intervention required. Demonstrated experience utilizing Motivational Interviewing preferred. Experienced and comfortable utilizing data systems for data entry and case management. TRAVEL Possess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. MEDICAL EXAMINATION AND BACKGROUND CHECK A medical examination is required of each new employee whose physical condition must meet the minimum requirements prescribed for the position. In addition, prospective employees must pass a pre-employment physical, drug screen, Live Scan, and background check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. THE PROMISE OF COMMUNITY ACTION Community Action changes peoples’ lives, embodies the spirit of hope, improves communities, and a makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other. EEO Statement Community Action Partnership of Orange County is an equal opportunity employer.
#J-18808-Ljbffr