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Hawaii State Department of Education

Office Assistant II, III - Student Transportation Services Branch (Leeward)

Hawaii State Department of Education, Honolulu, Hawaii, United States, 96814

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Responsibilities

Creates, edits, prints, stores, retrieves and deletes documents using a computer and word processing and other software, in draft or final form, from rough or corrected copy where format and arrangement are not clearly indicated. Prepares, reviews and processes forms, records, reports, applications and other documents for accuracy, completion and conformance to established requirements. Checks records and forms such as applications, permits, requisitions, vouchers and other materials for completeness and accuracy; evaluates the information contained therein for conformance with established requirements; and processes documents in accordance with established policies and procedures. Searches through a variety of paper and electronic files and records, extracts, compiles and summarizes information and prepares periodic and special reports. Composes routine correspondence and letters of acknowledgement. Sets up and maintains paper and electronic files and revises filing systems as necessary. Provides general information and resolves complaints in person or over the telephone involving explanation of rules, regulations, policies and procedures and knowledge of the organization’s purpose and functions. Determines the need for and/or makes routine orders for necessary supplies, materials or other items. Makes arrangements for travel, equipment maintenance, telephone service, and other similar matters. Provides training and guidance to, and assigns, reviews and evaluates the work of clerical subordinates performing work comparable to the class Office Assistant II. Experience Requirements

Except for the substitutions provided for in this specification, applicants must have had progressively responsible experience of the kind and quality described in the statements below and in the amounts shown in the following table, or any equivalent combination of training and experience. Office Assistant II: Basic Exp 1/2 year; Clerical Exp 0; Supvy Exp/Aptitude 0; Total Exp 1/2 year. Office Assistant III: Basic Exp 1/2 year; Clerical Exp 1 year; Supvy Aptitude



; Total Exp 1-1/2 years. Substitutions Allowed : Graduation from high school or equivalent may be substituted for Basic Experience. Excess Clerical Experience may be substituted for Basic Experience. Substantial full-time clerical/office support/business technology curriculum leading to a degree, diploma or certificate may substitute for Clerical Experience on the basis of fifteen (15) semester credits of coursework for six (6) months of experience, up to two (2) years. Education in a baccalaureate program may substitute for Clerical Experience on the basis of fifteen (15) semester credits for six (6) months of experience, up to two (2) years. Quality of Experience : Possession of the required number of years of experience will not in itself be accepted as proof of qualification; the overall experience must demonstrate the ability to perform the duties of the position. Salary

The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable. Requirements

Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. The required education and experience may not be gained concurrently unless specifically indicated. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience. Hours worked in excess of 40 hours/week will not be credited. Temporary Assignment

Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below: A copy of the TA History Report or equivalent system-generated report. A signed letter from the supervisor with the applicant’s name, TA job title, TA start and end dates, TA duties performed, and TA hours worked; or, Copies of the applicant’s signed SF-10 Forms. Documents : Attach all relevant supporting documents to your application. All submitted documents become the property of the Hawaii State Department of Education. Documentation attached before November 16, 2023 does not automatically attach or transfer to applications submitted on and after December 16, 2023. Information about Temporary Positions

Temporary positions may be extended year to year, dependent upon funding and departmental needs. Temporary positions may lead to permanent opportunities. A temporary employee may be eligible to apply for promotion and transfer opportunities to permanent or other temporary positions and may enjoy other rights and benefits of permanent employees, except for certain return and placement rights related to reduction-in-force.

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