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The Mutual Group

Sr. Workers' Compensation Adjuster - California I Remote Opportunity

The Mutual Group, Sacramento, California, United States, 95828

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Overview

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Sr. Workers' Compensation Adjuster - California I Remote Opportunity

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The Mutual Group . This is a remote position requiring minimal supervision. The Senior Workers’ Compensation Adjuster is responsible for managing moderate to complex workers’ compensation claims from initial investigation through resolution. The ideal candidate will be well-versed in standard claims practices and procedures, and will rely on professional judgment and experience to achieve objectives. The role demands versatility, problem-solving skills, and a degree of creativity. Additionally, the adjuster may provide mentorship or support to junior team members in their claims handling.

Responsibilities

Investigate coverage, determine compensability, initiate and control delivery of accurate and timely workers' compensation benefits, monitor medical management, and determine accurate and adequate reserves on assigned claims.

Provide accurate assessments and negotiate fair and efficient claim resolutions while managing costs. Settle losses according to the documented damage, policy language, regulatory and statutory considerations, and within granted authority.

Prepare written communications, including settlement letters, disclaimers of coverage, and reservation of rights letters.

Maintain effective claim file documentation and diary system; monitor diary to ensure timely development and disposition of the claim.

Recognize and pursue recovery opportunities and prepare submissions to SIU when indicated.

Assign and supervise vendor resources, including independent adjusters, engineers, and other experts as needed.

Any additional duties as defined.

Requirements / Qualifications

Bachelor's degree preferred

5-8 years in the handling of Workers’ Compensation Claims

Knowledge of Workers’ Compensation Law

Multi-line claim handling experience beneficial

Ability to work independently in a home-based environment

Strong communication and analytical skills

Ability to negotiate skillfully in difficult situations

Strong organizational and time management skills

Ability to formulate sound expense, indemnity, and loss evaluations and present them effectively

State licensing or certification where required

Basic computer skills including Microsoft Word, Excel, Outlook, and Internet

Ability to perform work-related mathematical problems and calculations

Clear and concise written communication; proper English grammar, punctuation, and spelling

Ability to use commonly used claims concepts, practices, and procedures

Effective verbal and written communication skills

Complete formal training plan and assignments as required

Commitment to nondiscriminatory, lawful, and ethical conduct

Adherence to safe work practices

Compensation

$68,700 - $100,000 commensurate with experience, plus bonus eligibility

$75,600 - $115,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility

Benefits

Competitive base salary plus incentive plans for eligible team members

401(k) retirement plan with company match up to 6%

Free basic life and AD&D, long-term disability and short-term disability insurance

Medical, dental and vision plans

Wellness incentives

Generous time off, including personal, holiday and volunteer PTO

Flexible work schedules and hybrid/remote options for eligible positions

Educational assistance

#TMG

Location: Folsom, CA — Remote opportunity

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