National Interstate Insurance Company
Worker Compensation Senior Claims Specialist - NY, NJ, MA
National Interstate Insurance Company, Forest Home, New York, United States
Worker Compensation Senior Claims Specialist - NY, NJ, MA
Join National Interstate Insurance Company as a Worker Compensation Senior Claims Specialist. National Interstate is a member of Great American Insurance Group, offering risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. The company values and recognizes the benefits derived when people with different backgrounds and experiences work together to achieve business results. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Essential Job Functions And Responsibilities Manages a large inventory of highly complex claims to evaluate compensability/liability. Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages. Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners. Authorizes payments in accordance with assigned authority limit, ensuring timely disbursement. Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports. Performs other duties as assigned. Job Requirements Education:
Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. Experience:
Generally, a minimum of 13 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). Licensed in New York, New Jersey, and Massachusetts preferred. Scope of Job/Qualifications:
Works at the highest authority limits on assignments of the highest technical complexity and coordination. Excellent analytical, negotiation, and problem-solving skills. Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures. Maintains and leverages knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Recognized as a subject matter expert within the company, potentially operating at a peer level to management. National Interstate offers a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
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Join National Interstate Insurance Company as a Worker Compensation Senior Claims Specialist. National Interstate is a member of Great American Insurance Group, offering risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. The company values and recognizes the benefits derived when people with different backgrounds and experiences work together to achieve business results. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Essential Job Functions And Responsibilities Manages a large inventory of highly complex claims to evaluate compensability/liability. Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages. Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners. Authorizes payments in accordance with assigned authority limit, ensuring timely disbursement. Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports. Performs other duties as assigned. Job Requirements Education:
Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. Experience:
Generally, a minimum of 13 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). Licensed in New York, New Jersey, and Massachusetts preferred. Scope of Job/Qualifications:
Works at the highest authority limits on assignments of the highest technical complexity and coordination. Excellent analytical, negotiation, and problem-solving skills. Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures. Maintains and leverages knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Recognized as a subject matter expert within the company, potentially operating at a peer level to management. National Interstate offers a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
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