Samsara
Overview
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. We are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Our industries include agriculture, construction, field services, transportation, and manufacturing, and we are focused on digitally transforming their operations at scale. Working at Samsara means helping define the future of physical operations and joining a team shaping an array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As a recently public company, we offer autonomy and support to make an impact while building for the long term. About the role
Samsara’s Installation Specialists are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. You will oversee customer engagements with installation partners, provide onsite management for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations. You’ll work closely with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value. This role is ideal for someone with ~4 years of experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments. Location : This is a remote position open to candidates residing in the US, with geographic restrictions on certain areas. You should apply if
You want to impact the industries that run our world:
Every phone call you answer and every email you send can affect logistics, school transportation, and disaster response operations. You thrive when solving problems:
You will partner with customers to find solutions that keep operations safe, efficient, and sustainable. You are a natural relationship builder:
You will communicate and collaborate with key stakeholders to win as a team. You are the architect of your own career:
This team is still shaping its future, offering autonomy and growth opportunities in a hyper-growth environment. You want to be with the best:
You will be surrounded by top professionals and supported by a collaborative culture. In this role, you will
Oversee customer installation projects, serving as the primary liaison between Samsara, the customer, and installation partners Assist partners in building project-specific installation guides Track real-time installation progress, ensuring adherence to the project plan Coordinate with installation vendors to ensure on-time delivery, budget adherence, and quality alignment with Samsara standards Provide onsite oversight and project management for large or complex deployments, including site readiness checks and real-time troubleshooting Identify risks early, propose mitigation strategies, and keep projects on track Monitor CSAT related to installation events and address root causes of dissatisfaction Capture lessons learned to improve processes and drive continuous improvement with installation partners Collaborate with internal teams to escalate, share feedback, and enhance the installation experience Serve as a point of contact for escalations and troubleshooting during install phases Ensure safety standards and Samsara best practices throughout the installation lifecycle Guide installers on best practices and help build deployment plans Ensure the Statement of Work (SOW) is in place, understood, and achievable Model Samsara’s cultural principles as we scale globally Minimum requirements
High school diploma required; advanced degree preferred Valid driver’s license and insurability 3+ years of experience managing vehicle and/or hardware technology Prior vehicle installation or up-fitter experience preferred Understanding of vehicle diagnostic systems (CAN bus, PTO) Basic understanding of electronics and electrical systems Experience in field operations coordination, implementation, and technical deployment Strong attention to detail with the ability to manage multiple projects Excellent communication and stakeholder management skills Fluent in English (verbal and written) Comfortable in a dynamic, fast-paced environment with cross-functional collaboration Customer travel is expected up to 50-70% Preferred / ideal candidate
Bias for standardization and automation with high standards Thrives in fast-paced, change-heavy environments Strong problem-solving and continuous improvement mindset Familiarity with AI tools to drive operational efficiency The annual base salary range is $63,665 — $85,600 USD. Base pay may vary by city, knowledge, skills, and experience. At Samsara, we welcome everyone regardless of background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other characteristics protected by law. Benefits
Full-time employees receive a competitive total compensation package along with remote and flexible working, health benefits, and more. See the Benefits site for details. Accommodations
Samsara is committed to equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here for accommodations during the recruiting process. Flexible Working
We support a flexible working model with options for on-site, hybrid, or remote work where feasible. Offers are contingent on the ability to work legally in the specified location. Fraudulent Offers
Samsara does not charge applicants at any stage. Official communications come from samsara.com or us-greenhouse-mail.io. For more information, see our blog post here.
#J-18808-Ljbffr
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. We are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Our industries include agriculture, construction, field services, transportation, and manufacturing, and we are focused on digitally transforming their operations at scale. Working at Samsara means helping define the future of physical operations and joining a team shaping an array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As a recently public company, we offer autonomy and support to make an impact while building for the long term. About the role
Samsara’s Installation Specialists are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. You will oversee customer engagements with installation partners, provide onsite management for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations. You’ll work closely with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value. This role is ideal for someone with ~4 years of experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments. Location : This is a remote position open to candidates residing in the US, with geographic restrictions on certain areas. You should apply if
You want to impact the industries that run our world:
Every phone call you answer and every email you send can affect logistics, school transportation, and disaster response operations. You thrive when solving problems:
You will partner with customers to find solutions that keep operations safe, efficient, and sustainable. You are a natural relationship builder:
You will communicate and collaborate with key stakeholders to win as a team. You are the architect of your own career:
This team is still shaping its future, offering autonomy and growth opportunities in a hyper-growth environment. You want to be with the best:
You will be surrounded by top professionals and supported by a collaborative culture. In this role, you will
Oversee customer installation projects, serving as the primary liaison between Samsara, the customer, and installation partners Assist partners in building project-specific installation guides Track real-time installation progress, ensuring adherence to the project plan Coordinate with installation vendors to ensure on-time delivery, budget adherence, and quality alignment with Samsara standards Provide onsite oversight and project management for large or complex deployments, including site readiness checks and real-time troubleshooting Identify risks early, propose mitigation strategies, and keep projects on track Monitor CSAT related to installation events and address root causes of dissatisfaction Capture lessons learned to improve processes and drive continuous improvement with installation partners Collaborate with internal teams to escalate, share feedback, and enhance the installation experience Serve as a point of contact for escalations and troubleshooting during install phases Ensure safety standards and Samsara best practices throughout the installation lifecycle Guide installers on best practices and help build deployment plans Ensure the Statement of Work (SOW) is in place, understood, and achievable Model Samsara’s cultural principles as we scale globally Minimum requirements
High school diploma required; advanced degree preferred Valid driver’s license and insurability 3+ years of experience managing vehicle and/or hardware technology Prior vehicle installation or up-fitter experience preferred Understanding of vehicle diagnostic systems (CAN bus, PTO) Basic understanding of electronics and electrical systems Experience in field operations coordination, implementation, and technical deployment Strong attention to detail with the ability to manage multiple projects Excellent communication and stakeholder management skills Fluent in English (verbal and written) Comfortable in a dynamic, fast-paced environment with cross-functional collaboration Customer travel is expected up to 50-70% Preferred / ideal candidate
Bias for standardization and automation with high standards Thrives in fast-paced, change-heavy environments Strong problem-solving and continuous improvement mindset Familiarity with AI tools to drive operational efficiency The annual base salary range is $63,665 — $85,600 USD. Base pay may vary by city, knowledge, skills, and experience. At Samsara, we welcome everyone regardless of background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other characteristics protected by law. Benefits
Full-time employees receive a competitive total compensation package along with remote and flexible working, health benefits, and more. See the Benefits site for details. Accommodations
Samsara is committed to equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here for accommodations during the recruiting process. Flexible Working
We support a flexible working model with options for on-site, hybrid, or remote work where feasible. Offers are contingent on the ability to work legally in the specified location. Fraudulent Offers
Samsara does not charge applicants at any stage. Official communications come from samsara.com or us-greenhouse-mail.io. For more information, see our blog post here.
#J-18808-Ljbffr