Montage Hotels
Activities Supervisor, Children's Department (FT)
Montage Hotels, Scottsdale, Arizona, us, 85261
SUMMARY
The Children`s Program Supervisor is responsible for providing a fun and safe atmosphere for all children participating in in our exclusive children`s program, Paintbox. ESSENTIAL FUNCTIONS
Job Duties include although are not limited to: Support the Paintbox Manager with special projects, programming, and correspondence Produce a safe and fun environment for all children participating in Paintbox activities Arrange and direct programs and daily activities Ensure that all children are participating Greet guests and ensure that all Paintbox information and authorization forms are completed correctly by parents / guardians Assist with the training of new associates and coordinate additional staff members from other departments. Organize and execute all special event activities for special occasions, holidays, summer and winter programs and special requests for groups and social functions. Maintain new procedures for Paintbox operations that improve the guest experience. Properly communicate with the resort staff and resort guests all upcoming programs and offerings within Paintbox and family activities. Maintain a thorough knowledge of all Standard Operating Procedure and training program for the Paintbox programs. Record the appropriate charges that are associated with the activities Communicate with staff and guests of impending programs and activities Maintain relationships and communication with past and future guests with pre and post visit correspondence. Perform additional tasks that are assigned and that are outside of regular tasks QUALIFICATIONS
High School Diploma or equivalent is required Minimum of 2 years working experience with children. Luxury Hotel or Resort experience preferred. Strong passion for customer service; experience handling and resolving guest concerns in a timely manner Must be organized Strong verbal communication skills-ability to communicate effectively with guests and vendors Have a vast array of knowledge about children’s activities applicable to Park City Able to become CPR/ First Aid Certified Valid driver's license preferred Winter driving experience preferred PHYSICAL REQUIREMENTS
Work tasks are performed indoors and outdoors. Temperature generally is moderate and controlled by Resort environmental systems; however, must be able to work in extreme temperatures, possibly for one hour or more. Position requires walking; must be able to stand and exert well-paced mobility for up to 7 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 30 lbs. on a regular and continuing basis. Requires grasping, writing, standing, sitting, walking, running, repetitive motions, bending, In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please
Click Here
to apply internally.
#J-18808-Ljbffr
The Children`s Program Supervisor is responsible for providing a fun and safe atmosphere for all children participating in in our exclusive children`s program, Paintbox. ESSENTIAL FUNCTIONS
Job Duties include although are not limited to: Support the Paintbox Manager with special projects, programming, and correspondence Produce a safe and fun environment for all children participating in Paintbox activities Arrange and direct programs and daily activities Ensure that all children are participating Greet guests and ensure that all Paintbox information and authorization forms are completed correctly by parents / guardians Assist with the training of new associates and coordinate additional staff members from other departments. Organize and execute all special event activities for special occasions, holidays, summer and winter programs and special requests for groups and social functions. Maintain new procedures for Paintbox operations that improve the guest experience. Properly communicate with the resort staff and resort guests all upcoming programs and offerings within Paintbox and family activities. Maintain a thorough knowledge of all Standard Operating Procedure and training program for the Paintbox programs. Record the appropriate charges that are associated with the activities Communicate with staff and guests of impending programs and activities Maintain relationships and communication with past and future guests with pre and post visit correspondence. Perform additional tasks that are assigned and that are outside of regular tasks QUALIFICATIONS
High School Diploma or equivalent is required Minimum of 2 years working experience with children. Luxury Hotel or Resort experience preferred. Strong passion for customer service; experience handling and resolving guest concerns in a timely manner Must be organized Strong verbal communication skills-ability to communicate effectively with guests and vendors Have a vast array of knowledge about children’s activities applicable to Park City Able to become CPR/ First Aid Certified Valid driver's license preferred Winter driving experience preferred PHYSICAL REQUIREMENTS
Work tasks are performed indoors and outdoors. Temperature generally is moderate and controlled by Resort environmental systems; however, must be able to work in extreme temperatures, possibly for one hour or more. Position requires walking; must be able to stand and exert well-paced mobility for up to 7 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 30 lbs. on a regular and continuing basis. Requires grasping, writing, standing, sitting, walking, running, repetitive motions, bending, In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please
Click Here
to apply internally.
#J-18808-Ljbffr