NetImpact Strategies
Overview
NetImpact Strategies is seeking an experienced Microsoft Administrator II to manage and maintain the agency's Microsoft-based IT infrastructure. You will oversee deployment, configuration, and support of Windows Server, Windows 11, Entra ID/Active Directory, Exchange Online, Office 365, SharePoint, Teams, Intune, and Azure. This role ensures secure, stable, and efficient operation through updates, disaster recovery, monitoring, and integration.
Key Responsibilities
Manage and maintain Microsoft-based IT infrastructure, including Windows Server, Windows 11, Entra ID, Active Directory, Intune, Exchange, and Office 365.
Oversee the deployment, configuration, and migration of Microsoft technologies, ensuring seamless integration and minimal disruption.
Perform regular updates, backups, and troubleshooting to maintain system stability, security, and performance.
Administer and manage user roles, permissions, and access controls to ensure a secure IT environment.
Collaborate with cross-functional IT teams and stakeholders to support OCIO initiatives and agency projects.
Provide technical expertise to ensure Microsoft servers, endpoints, and services are effectively integrated into the agency's IT strategy.
Monitor system performance, proactively address issues, and maintain operational efficiency.
Implement and enforce security policies and compliance standards aligned with customer baselines, directives, and regulatory requirements.
Develop and maintain system configuration and procedural documentation for IT operations.
Deliver technical support and guidance to end users and IT staff on Microsoft services and systems.
Participate in disaster recovery planning, testing, and incident response to ensure business continuity.
Manage software deployment and updates using SCCM, Intune, and related tools.
Implement and maintain system monitoring solutions for proactive and reactive support.
Support on-call schedules, patching cycles, and rotations to maintain continuous system availability.
Configure and manage Microsoft 365 Conditional Access Policies to strengthen security posture.
Qualifications Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field or equivalent experience
7+ years of experience in end-user systems support, automated server builds, cloud-based, and data center deployments
Demonstrated engineering, migration, troubleshooting, and support experience with Entra ID, Active Directory, Exchange Online, Office 365, SharePoint, Teams, and Azure
Strong technical acumen in backup/recovery, system monitoring, and performance management
Excellent problem-solving, communication, and collaboration skills
Preferred Qualifications
Microsoft certifications (e.g., MCSA, MS Certified Solutions Associate, Microsoft 365 Certified: Administrator Expert)
Experience with SCCM, Intune, Azure Conditional Access, and enterprise monitoring tools
Familiarity with disaster recovery processes and compliance frameworks
Public sector or federal agency IT experience
About Us Perks of working at NetImpact Strategies
Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
Work hard, play hard - a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, & 2024!
Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!
Accessibility ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact careers@netimpactstrategies.com.
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Key Responsibilities
Manage and maintain Microsoft-based IT infrastructure, including Windows Server, Windows 11, Entra ID, Active Directory, Intune, Exchange, and Office 365.
Oversee the deployment, configuration, and migration of Microsoft technologies, ensuring seamless integration and minimal disruption.
Perform regular updates, backups, and troubleshooting to maintain system stability, security, and performance.
Administer and manage user roles, permissions, and access controls to ensure a secure IT environment.
Collaborate with cross-functional IT teams and stakeholders to support OCIO initiatives and agency projects.
Provide technical expertise to ensure Microsoft servers, endpoints, and services are effectively integrated into the agency's IT strategy.
Monitor system performance, proactively address issues, and maintain operational efficiency.
Implement and enforce security policies and compliance standards aligned with customer baselines, directives, and regulatory requirements.
Develop and maintain system configuration and procedural documentation for IT operations.
Deliver technical support and guidance to end users and IT staff on Microsoft services and systems.
Participate in disaster recovery planning, testing, and incident response to ensure business continuity.
Manage software deployment and updates using SCCM, Intune, and related tools.
Implement and maintain system monitoring solutions for proactive and reactive support.
Support on-call schedules, patching cycles, and rotations to maintain continuous system availability.
Configure and manage Microsoft 365 Conditional Access Policies to strengthen security posture.
Qualifications Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field or equivalent experience
7+ years of experience in end-user systems support, automated server builds, cloud-based, and data center deployments
Demonstrated engineering, migration, troubleshooting, and support experience with Entra ID, Active Directory, Exchange Online, Office 365, SharePoint, Teams, and Azure
Strong technical acumen in backup/recovery, system monitoring, and performance management
Excellent problem-solving, communication, and collaboration skills
Preferred Qualifications
Microsoft certifications (e.g., MCSA, MS Certified Solutions Associate, Microsoft 365 Certified: Administrator Expert)
Experience with SCCM, Intune, Azure Conditional Access, and enterprise monitoring tools
Familiarity with disaster recovery processes and compliance frameworks
Public sector or federal agency IT experience
About Us Perks of working at NetImpact Strategies
Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
Work hard, play hard - a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, & 2024!
Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!
Accessibility ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact careers@netimpactstrategies.com.
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