NYC Administration for Children's Services
Unit Supervisor
NYC Administration for Children's Services, All Saints Village, Missouri, United States
This position is only open to internal ACS applicants. The selected candidates will be offered a salary of $100,050.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports.
The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that NYC receives from the New York Statewide Central Register of Child Abuse and Maltreatment.
The DCP Protective/Diagnostic (PD)/Family Services Units (FSU) Units are located across all five boroughs. These units investigate reports of alleged child abuse and neglect.
Responsibilities
Under the supervision of a Child Protective Manager, supervises a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I. The Child Protective Specialist Supervisor level II will be responsible for: Reviewing written records and available controls Monitoring subordinates’ compliance in adhering to required face-to-face contacts and visits Ensuring that appropriate assessment is completed, and service plans are formulated within required timeframes Providing on-going training and guidance to all casework staff in unit to ensure that all case practice requirements are met Assisting staff in managing workload and facilitating workflow with other internal and external units Attending departmental conferences and transmitting to staff information and policies involved Monitoring subordinates’ time and leave Rating/evaluating job performance of subordinates Developing and supporting staff as well as taking appropriate disciplinary measures as needed Conducting weekly conferences and reviewing work with subordinates Documenting conference and follow-up to ensure that required case practices are completed Case consultation documented in record and ACRS+ for all cases Making field visits for the purposes of investigation or consultation as needed Maintaining accurate count of subordinates’ caseload Maintaining accurate unit coverage during vacations Arranging/conducting case conferences when appropriate, both external and internal Explaining new agency policies and practices to subordinates in a timely manner Maintaining professionalism always Exemplifying leadership skills of effective communication, modeling, coaching, educating support to foster quality supervision to subordinates on a regular basis Preferred Candidate
The preferred candidate should possess: A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field A Master of Social Work degree or Master’s degree in a related discipline Excellent communication skills Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare system Familiarity working with NYC’s diverse communities Experience and ability to step into an existing unit and assume all responsibility quickly Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position Minimum Qualifications
A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience. Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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Under the supervision of a Child Protective Manager, supervises a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I. The Child Protective Specialist Supervisor level II will be responsible for: Reviewing written records and available controls Monitoring subordinates’ compliance in adhering to required face-to-face contacts and visits Ensuring that appropriate assessment is completed, and service plans are formulated within required timeframes Providing on-going training and guidance to all casework staff in unit to ensure that all case practice requirements are met Assisting staff in managing workload and facilitating workflow with other internal and external units Attending departmental conferences and transmitting to staff information and policies involved Monitoring subordinates’ time and leave Rating/evaluating job performance of subordinates Developing and supporting staff as well as taking appropriate disciplinary measures as needed Conducting weekly conferences and reviewing work with subordinates Documenting conference and follow-up to ensure that required case practices are completed Case consultation documented in record and ACRS+ for all cases Making field visits for the purposes of investigation or consultation as needed Maintaining accurate count of subordinates’ caseload Maintaining accurate unit coverage during vacations Arranging/conducting case conferences when appropriate, both external and internal Explaining new agency policies and practices to subordinates in a timely manner Maintaining professionalism always Exemplifying leadership skills of effective communication, modeling, coaching, educating support to foster quality supervision to subordinates on a regular basis Preferred Candidate
The preferred candidate should possess: A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field A Master of Social Work degree or Master’s degree in a related discipline Excellent communication skills Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare system Familiarity working with NYC’s diverse communities Experience and ability to step into an existing unit and assume all responsibility quickly Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position Minimum Qualifications
A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience. Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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