Vso Inc
Overview
Are you looking to take the next step in your IT career? Let's chat and see if we are a good match!
Opportunity
Virtual Service Operations is searching for a System Engineer to join our team and provide comprehensive L1/L2 technical support for one of our premier clients, including regular on-site support in Tempe, AZ. As a System Engineer, you will play a critical role in maintaining enterprise infrastructure, supporting both Windows and Linux environments, and ensuring optimal system performance across the organization. You will manage server infrastructure, troubleshoot complex technical issues, and provide advanced desktop support while maintaining security protocols and system documentation.
This role requires on-site presence twice a week to support end-users and infrastructure, with additional remote support responsibilities. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills.
In this role you will be part of our growing relationship with one of our newest clients and have responsibilities in Systems Administration and Desktop Support including:
Systems Administration
Windows Server administration (2016/2019/2022) including Active Directory management
Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
Server hardware troubleshooting and maintenance
Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
Virtualization platform support (VMware vSphere, Hyper-V)
Backup and recovery operations using enterprise backup solutions
Patch management and security compliance monitoring
Performance monitoring and system optimization
IT Service Management (ITSM) ticket resolution and escalation procedures
Desktop and Infrastructure Support
Advanced workstation software break-fix support for Windows and Linux clients
IMAC operations (Install, Move, Add, Change) for enterprise environments
System imaging and deployment using automated tools (SCCM, WDS, or similar)
Asset lifecycle management and inventory control
Enterprise printer and peripheral support including network printer management
Client Center (Tech Bar) technical support
Hardware diagnostics and replacement procedures
Network connectivity troubleshooting and cable management
Qualifications Required:
2+ years of experience in system administration or L1/L2 technical support
Hands-on experience with Windows Server environments and Active Directory
Working knowledge of Linux system administration and command-line operations
Experience with virtualization technologies (VMware, Hyper-V)
Understanding in network troubleshooting and TCP/IP fundamentals
Experience with IT ticketing systems and ITSM processes
Knowledge of enterprise backup and recovery procedures
Understanding of change management and incident management frameworks
Strong documentation and technical communication skills
Preferred Qualifications
CompTIA A+, Network+, or Security+ certification
Microsoft certifications (MCSA, MCSE, or Azure fundamentals)
Linux certifications (CompTIA Linux+, RHCSA)
Experience with PowerShell and Bash scripting
Familiarity with cloud platforms (AWS, Azure, or hybrid environments)
ITIL Foundation certification
Experience with monitoring tools (Nagios, PRTG, SolarWinds)
Knowledge of configuration management tools (Ansible, Puppet, Chef)
Expertise in enterprise inventory control systems
RingCentral CX/EX administration experience
Requirements
Must be within driving distance of Tempe, Arizona, and willing to work onsite when needed
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 50 lbs for server and equipment handling
Must be able to stand or walk for extended periods in data center environments
Must be able to work in server rooms and confined spaces including under-floor cable management
Ability to work occasional evenings or weekends for maintenance windows
Valid driver's license and reliable transportation
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
#J-18808-Ljbffr
Opportunity
Virtual Service Operations is searching for a System Engineer to join our team and provide comprehensive L1/L2 technical support for one of our premier clients, including regular on-site support in Tempe, AZ. As a System Engineer, you will play a critical role in maintaining enterprise infrastructure, supporting both Windows and Linux environments, and ensuring optimal system performance across the organization. You will manage server infrastructure, troubleshoot complex technical issues, and provide advanced desktop support while maintaining security protocols and system documentation.
This role requires on-site presence twice a week to support end-users and infrastructure, with additional remote support responsibilities. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills.
In this role you will be part of our growing relationship with one of our newest clients and have responsibilities in Systems Administration and Desktop Support including:
Systems Administration
Windows Server administration (2016/2019/2022) including Active Directory management
Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
Server hardware troubleshooting and maintenance
Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
Virtualization platform support (VMware vSphere, Hyper-V)
Backup and recovery operations using enterprise backup solutions
Patch management and security compliance monitoring
Performance monitoring and system optimization
IT Service Management (ITSM) ticket resolution and escalation procedures
Desktop and Infrastructure Support
Advanced workstation software break-fix support for Windows and Linux clients
IMAC operations (Install, Move, Add, Change) for enterprise environments
System imaging and deployment using automated tools (SCCM, WDS, or similar)
Asset lifecycle management and inventory control
Enterprise printer and peripheral support including network printer management
Client Center (Tech Bar) technical support
Hardware diagnostics and replacement procedures
Network connectivity troubleshooting and cable management
Qualifications Required:
2+ years of experience in system administration or L1/L2 technical support
Hands-on experience with Windows Server environments and Active Directory
Working knowledge of Linux system administration and command-line operations
Experience with virtualization technologies (VMware, Hyper-V)
Understanding in network troubleshooting and TCP/IP fundamentals
Experience with IT ticketing systems and ITSM processes
Knowledge of enterprise backup and recovery procedures
Understanding of change management and incident management frameworks
Strong documentation and technical communication skills
Preferred Qualifications
CompTIA A+, Network+, or Security+ certification
Microsoft certifications (MCSA, MCSE, or Azure fundamentals)
Linux certifications (CompTIA Linux+, RHCSA)
Experience with PowerShell and Bash scripting
Familiarity with cloud platforms (AWS, Azure, or hybrid environments)
ITIL Foundation certification
Experience with monitoring tools (Nagios, PRTG, SolarWinds)
Knowledge of configuration management tools (Ansible, Puppet, Chef)
Expertise in enterprise inventory control systems
RingCentral CX/EX administration experience
Requirements
Must be within driving distance of Tempe, Arizona, and willing to work onsite when needed
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 50 lbs for server and equipment handling
Must be able to stand or walk for extended periods in data center environments
Must be able to work in server rooms and confined spaces including under-floor cable management
Ability to work occasional evenings or weekends for maintenance windows
Valid driver's license and reliable transportation
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
#J-18808-Ljbffr