City of Cleveland Heights, OH
Overview
Network Analyst II /Cyber Security Troubleshoots, repairs, and implements complex information technology solutions. This includes support for system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Understands, designs, develops, tests, selects, implements, manages, and enhances a total integrated system. Installs, configures, and maintains City of Cleveland's communications network. Manages all LAN/WAN related additions and changes at the PC level. Provides NT domain administration, back-up operations, and network support. Plans and implements the overall strategic goals of the City of Cleveland's network systems. Serves as technical lead in the design of domain and network architecture. Leads in the design, development, installation and testing of communication systems citywide. Provides consultation and customer service to the users of data and telecommunications network services and systems. Runs diagnostics and assists in the deployment of network backbone to include network switching systems, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution within the City of Cleveland infrastructure. Identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of all maintenance, inventory, and security measures associated with voice and data networks. Performs other job-related duties as required. Responsibilities
Troubleshoots, repairs, and implements complex IT solutions across system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Installs, configures, and maintains the City of Cleveland's communications network. Manages all LAN/WAN additions and changes at the PC level; provides NT domain administration, back-up operations, and network support. Plans and implements strategic goals for the City network systems; serves as technical lead in domain and network architecture design. Leads design, development, installation, and testing of citywide communication systems; provides consultation and customer service to users of data and telecommunications network services. Runs diagnostics and assists in deploying network backbone, including switches, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution; identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of maintenance, inventory, and security measures for voice and data networks; performs other job-related duties. Qualifications
High School Diploma or GED required. Associate's Degree in Information Technology, Computer Science, Networking, or related field from an accredited institution required; Bachelor's Degree preferred. Three years of full-time IT/IS experience, two of which support users in a Windows environment; substitution: a certification in computer networking or two years of relevant experience may substitute for the Associate's Degree. Experience with LAN, MAN, WAN, Cisco Networking, TCP/IP, Routers, Switches, Windows and PC client-server or web-based systems. Network certifications (e.g., CCNA, CCDA, CCNP, CCDP) highly desired. Strong communication, documentation, leadership, and organizational skills. Must be able to lift and carry a minimum of thirty pounds. Valid State of Ohio Driver's License required. Preferred Requirements
Experience with Microsoft Security Suite (Sentinel, Entra, Intune, Defender). Current Advanced IT Security Certifications (Microsoft). The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
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Network Analyst II /Cyber Security Troubleshoots, repairs, and implements complex information technology solutions. This includes support for system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Understands, designs, develops, tests, selects, implements, manages, and enhances a total integrated system. Installs, configures, and maintains City of Cleveland's communications network. Manages all LAN/WAN related additions and changes at the PC level. Provides NT domain administration, back-up operations, and network support. Plans and implements the overall strategic goals of the City of Cleveland's network systems. Serves as technical lead in the design of domain and network architecture. Leads in the design, development, installation and testing of communication systems citywide. Provides consultation and customer service to the users of data and telecommunications network services and systems. Runs diagnostics and assists in the deployment of network backbone to include network switching systems, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution within the City of Cleveland infrastructure. Identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of all maintenance, inventory, and security measures associated with voice and data networks. Performs other job-related duties as required. Responsibilities
Troubleshoots, repairs, and implements complex IT solutions across system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Installs, configures, and maintains the City of Cleveland's communications network. Manages all LAN/WAN additions and changes at the PC level; provides NT domain administration, back-up operations, and network support. Plans and implements strategic goals for the City network systems; serves as technical lead in domain and network architecture design. Leads design, development, installation, and testing of citywide communication systems; provides consultation and customer service to users of data and telecommunications network services. Runs diagnostics and assists in deploying network backbone, including switches, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution; identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of maintenance, inventory, and security measures for voice and data networks; performs other job-related duties. Qualifications
High School Diploma or GED required. Associate's Degree in Information Technology, Computer Science, Networking, or related field from an accredited institution required; Bachelor's Degree preferred. Three years of full-time IT/IS experience, two of which support users in a Windows environment; substitution: a certification in computer networking or two years of relevant experience may substitute for the Associate's Degree. Experience with LAN, MAN, WAN, Cisco Networking, TCP/IP, Routers, Switches, Windows and PC client-server or web-based systems. Network certifications (e.g., CCNA, CCDA, CCNP, CCDP) highly desired. Strong communication, documentation, leadership, and organizational skills. Must be able to lift and carry a minimum of thirty pounds. Valid State of Ohio Driver's License required. Preferred Requirements
Experience with Microsoft Security Suite (Sentinel, Entra, Intune, Defender). Current Advanced IT Security Certifications (Microsoft). The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
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