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ADP

Benefits Integration Implementation Specialist

ADP, Tempe, Arizona, us, 85285

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Overview ADP is hiring a

Client Onboarding Specialist .

ADP values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. If you are looking to grow in an agile, dynamic environment with opportunities to progress and a culture of continuous learning, this may be an opportunity for you.

As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's payroll and HR solutions. You will build relationships with clients and implement ADP technologies to ensure long-term success. Your work will impact clients' employees daily, from paychecks to health benefits and beyond.

You will spend your day ensuring clients are comfortable using ADP products and services. You will partner with clients to understand their business needs, analyze existing systems and processes, and guide clients toward the best solution. The work spans geographies and industries, requiring different solutions to meet specific needs. Our top-ranked training supports success.

The role is in a metrics-driven, structured environment. You will build rapport with clients, communicate clearly and professionally, and aim for high client satisfaction scores. The pace may be fast, and the role includes opportunities to connect with colleagues and grow within the company.

Ready to #MakeYourMark?

Apply now!

To learn more about Implementation at ADP , watch here: https://adp.careers/Client_Services_Videos

What You’ll Do

Onboard Clients.

Create exceptional onboarding experiences for each product or service implementation and help clients develop skills and confidence to use our products through your expertise and relationship-building.

Implement ADP Technologies.

Consult with clients, analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution and incorporate new processes and tools.

Partner Internally.

Collaborate with ADP sales and customer service teams and exchange routine information with the client project team, including priorities, timeliness, and issues as they arise.

Multi-Task - Communicate.

Manage multiple time-sensitive projects and follow-up items, sharing essential information with clients and ADP teams.

Organize.

Adhere to a daily schedule and manage a high volume of inbound calls; daily phone time may increase during peak seasons.

Required Qualifications

High School Diploma

Basic project management skills

Ability to work overtime during peak seasons

A college degree is helpful but not required. Other acceptable experiences could include:

Experience noted above OR

Military Experience. We value Veterans and provide an environment to continue making an impact.

Benefits and Culture

Belong by joining a Business Resource Group to connect globally with networks and allies.

Best-in-class benefits start on Day 1.

Foster mental health and well-being; support is available for both clients and colleagues.

Join a company committed to giving back and making a positive community impact.

Paid time off for volunteering for causes you care about.

What are you waiting for?

Apply now!

Jobs.adp.com

A little about ADP:

We are a global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We value a down-to-earth culture that embraces our core values, encourages innovation, and values belonging. Learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx).

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace and equal employment opportunities regardless of protected characteristics. Hiring decisions are based on ADP’s needs, qualifications, experience, and job performance.

Ethics at ADP:

ADP maintains high ethical standards and full compliance with laws. We expect our people to uphold our values with integrity. Learn more about ADP’s culture and values at https://jobs.adp.com/life-at-adp/.

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