ALVARIA
Job Summary
Alvaria is seeking a Manager of Billing Systems & Q2C Operations to join our dynamic team. In this role, you will own the implementation, administration, optimization and execution of the company's billing platform and end-to-end Q2C process. The ideal candidate will seamlessly bridge systems knowledge with superior process excellence, supporting a cross-functional team including Sales, RevOps, Finance, Accounting and Product. This role will report to the VP, Finance. Responsibilities
Billing System Implementation:
Lead the implementation of a new Q2C platform Oversee data migration, validation and end-to-end testing Manage the initial configuration and define process workflows
Billing System Administration:
Serve as the primary administrator of the company's billing platform, including configuration, user access, data integrity and system upgrades Partner with IT and vendors to troubleshoot and resolve system issues Evaluate and implement enhancements to support scalability and automation
Q2C Process Ownership:
Manage the full Q2C lifecycle, including quote, billing, collections and revenue recognition handoffs Ensure processes align with contractual terms, revenue policies and internal controls Partner with Sales, RevOps and Customer Success teams to ensure accurate and timely handoffs throughout the customer lifecycle including initial sale, expansions and renewals.
Operational Excellence & Controls:
Develop and enforce standardized processes, policies, controls and documentation for Q2C activities Ensure compliance with GAAP and company policies Monitor and analyze Q2C KPIs driving continuous improvements
Cross-Functional Collaboration:
Partner with the Accounting team to ensure billing aligns with revenue recognition requirements Collaborate with FP&A to provide accurate billing and cash flow forecasting inputs Align with sales and revops to ensure processes align with GTM strategy and accelerating the sales cycle
Requirements
Educational Background:
Bachelor\'s degree in Accounting, Finance, Business Administration, or related field Experience:
Minimum of 5 years of experience in billing, finance operations, revenue operations, or related role. SaaS or subscription-based business model required. Software Proficiency:
Hands-on experience implementing and administering quoting, billing and/or ERP systems (e.g. Maxio, Netsuite, SFDC Revenue Cloud, Zuora, etc.) Control Framework:
Knowledge of GAAP, SOX and internal controls. Experience in Complex Environments:
Experience in large, multinational, multi-currency organizations is highly desirable. Collaboration:
Strong interpersonal and communication skills to partner across Finance, IT Sales and Operations. Location:
This position will be hybrid, with 2 days in the Denver office a week.
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Alvaria is seeking a Manager of Billing Systems & Q2C Operations to join our dynamic team. In this role, you will own the implementation, administration, optimization and execution of the company's billing platform and end-to-end Q2C process. The ideal candidate will seamlessly bridge systems knowledge with superior process excellence, supporting a cross-functional team including Sales, RevOps, Finance, Accounting and Product. This role will report to the VP, Finance. Responsibilities
Billing System Implementation:
Lead the implementation of a new Q2C platform Oversee data migration, validation and end-to-end testing Manage the initial configuration and define process workflows
Billing System Administration:
Serve as the primary administrator of the company's billing platform, including configuration, user access, data integrity and system upgrades Partner with IT and vendors to troubleshoot and resolve system issues Evaluate and implement enhancements to support scalability and automation
Q2C Process Ownership:
Manage the full Q2C lifecycle, including quote, billing, collections and revenue recognition handoffs Ensure processes align with contractual terms, revenue policies and internal controls Partner with Sales, RevOps and Customer Success teams to ensure accurate and timely handoffs throughout the customer lifecycle including initial sale, expansions and renewals.
Operational Excellence & Controls:
Develop and enforce standardized processes, policies, controls and documentation for Q2C activities Ensure compliance with GAAP and company policies Monitor and analyze Q2C KPIs driving continuous improvements
Cross-Functional Collaboration:
Partner with the Accounting team to ensure billing aligns with revenue recognition requirements Collaborate with FP&A to provide accurate billing and cash flow forecasting inputs Align with sales and revops to ensure processes align with GTM strategy and accelerating the sales cycle
Requirements
Educational Background:
Bachelor\'s degree in Accounting, Finance, Business Administration, or related field Experience:
Minimum of 5 years of experience in billing, finance operations, revenue operations, or related role. SaaS or subscription-based business model required. Software Proficiency:
Hands-on experience implementing and administering quoting, billing and/or ERP systems (e.g. Maxio, Netsuite, SFDC Revenue Cloud, Zuora, etc.) Control Framework:
Knowledge of GAAP, SOX and internal controls. Experience in Complex Environments:
Experience in large, multinational, multi-currency organizations is highly desirable. Collaboration:
Strong interpersonal and communication skills to partner across Finance, IT Sales and Operations. Location:
This position will be hybrid, with 2 days in the Denver office a week.
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