JCPenney
Asset Protection Associate - Santa Ana Mainplace
JCPenney, Santa Ana, California, United States, 92725
Asset Protection Associate - Santa Ana Mainplace
Join JCPenney as an Asset Protection Associate. The role supports Shrinkage and Safety Awareness programs, conducts surveillance, detains and interviews suspects, maintains records, and participates in court hearings. Primary Responsibilities: Supports Shrinkage and Safety Awareness programs by communicating current topics to store management. Conducts surveillance to detect theft, fraud, or suspicious activity. Detains and interviews suspects in accordance with local laws and company policy. Maintains records using approved company methods. Participates in court hearings and updates associated files. Supports safety programs by identifying and addressing potential hazards. Supports internal investigations by collecting evidence and acting as an interview witness. Core Competencies & Accomplishments: AP knowledge: Learn and stay up-to-date on company policy and procedures relating to loss prevention and local legal requirements. Balanced Temperament: Maintain composure and handle high-stress situations in a calm and effective manner. Results: Solve problems, make smart decisions, and drive sales, profit, or customer service. Ownership: Provide great customer service, cooperate with others, and take accountability for actions and outcomes. Intensity: Proactively improve the customer experience, show confidence and courage, and take action with energy and urgency. What You Get: If eligible, we offer a competitive benefits package, including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. About JCPenney: JCPenney is a shopping destination for diverse, working American families, offering a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands. Pay Range:
USD $19.00/Hr - USD $23.75/Hr. Seniority Level:
Entry Level Employment Type:
Part-time Job Function:
Management and Manufacturing, Retail
#J-18808-Ljbffr
Join JCPenney as an Asset Protection Associate. The role supports Shrinkage and Safety Awareness programs, conducts surveillance, detains and interviews suspects, maintains records, and participates in court hearings. Primary Responsibilities: Supports Shrinkage and Safety Awareness programs by communicating current topics to store management. Conducts surveillance to detect theft, fraud, or suspicious activity. Detains and interviews suspects in accordance with local laws and company policy. Maintains records using approved company methods. Participates in court hearings and updates associated files. Supports safety programs by identifying and addressing potential hazards. Supports internal investigations by collecting evidence and acting as an interview witness. Core Competencies & Accomplishments: AP knowledge: Learn and stay up-to-date on company policy and procedures relating to loss prevention and local legal requirements. Balanced Temperament: Maintain composure and handle high-stress situations in a calm and effective manner. Results: Solve problems, make smart decisions, and drive sales, profit, or customer service. Ownership: Provide great customer service, cooperate with others, and take accountability for actions and outcomes. Intensity: Proactively improve the customer experience, show confidence and courage, and take action with energy and urgency. What You Get: If eligible, we offer a competitive benefits package, including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. About JCPenney: JCPenney is a shopping destination for diverse, working American families, offering a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands. Pay Range:
USD $19.00/Hr - USD $23.75/Hr. Seniority Level:
Entry Level Employment Type:
Part-time Job Function:
Management and Manufacturing, Retail
#J-18808-Ljbffr