Equity Residential
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Concierge - 660 Washington Apartments
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Equity Residential At Equity Residential, we're dedicated to creating thriving communities. We embrace Diversity, Sustainability, and Total Wellbeing, and foster a workplace culture of authenticity and collaboration. Overview As a Concierge, you will deliver superior customer service, ensure seamless tour experiences and move-ins, drive resident satisfaction, provide express service, and provide personal attention to support customer loyalty and resident retention while maintaining professionalism. What You’ll Be Doing Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs Providing resident services such as lockout assistance, transportation arrangements, and event support Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses Ensuring timely entry of service requests and conducting routine inspections for organized common areas Vigilantly monitoring security systems for a secure environment Implementing security measures by securing sensitive information and locking computers when away What You’ll Need To Thrive High School diploma or equivalent A valid driver’s license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle during work Computer literacy and effective communication skills in English, both oral and written Knowledge of federal and state apartment housing laws Availability to work a flexible schedule, including weekends Ability to use a smartphone for job-related tasks; device must be updated, password-protected, and compliant with security systems Ability to lift, push, pull, or carry up to 15 pounds; may be required to climb stairs depending on property structure Salary Employees are eligible for overtime pay and performance incentives Benefits and Total Wellbeing Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: Paid holidays, vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Other Information Referrals may increase your chances of interviewing Seniority level Entry level Employment type Full-time Job function Other We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Concierge - 660 Washington Apartments
role at
Equity Residential At Equity Residential, we're dedicated to creating thriving communities. We embrace Diversity, Sustainability, and Total Wellbeing, and foster a workplace culture of authenticity and collaboration. Overview As a Concierge, you will deliver superior customer service, ensure seamless tour experiences and move-ins, drive resident satisfaction, provide express service, and provide personal attention to support customer loyalty and resident retention while maintaining professionalism. What You’ll Be Doing Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs Providing resident services such as lockout assistance, transportation arrangements, and event support Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses Ensuring timely entry of service requests and conducting routine inspections for organized common areas Vigilantly monitoring security systems for a secure environment Implementing security measures by securing sensitive information and locking computers when away What You’ll Need To Thrive High School diploma or equivalent A valid driver’s license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle during work Computer literacy and effective communication skills in English, both oral and written Knowledge of federal and state apartment housing laws Availability to work a flexible schedule, including weekends Ability to use a smartphone for job-related tasks; device must be updated, password-protected, and compliant with security systems Ability to lift, push, pull, or carry up to 15 pounds; may be required to climb stairs depending on property structure Salary Employees are eligible for overtime pay and performance incentives Benefits and Total Wellbeing Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: Paid holidays, vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Other Information Referrals may increase your chances of interviewing Seniority level Entry level Employment type Full-time Job function Other We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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