Traversal Inc.
The Role
Traversal is the AI Site Reliability Engineer (SRE) for the enterprise—trusted to troubleshoot, remediate, and prevent complex production incidents. Our mission is to free engineers from firefighting and enable them to focus on creative, high-impact work. We are building the premier AI agent lab for the enterprise with researchers from MIT, Harvard, and Berkeley and engineers from leading companies. As Traversal’s founding Solutions Engineer, you’ll help define how we engage with prospective customers, guiding them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building. You’ll collaborate with product and engineering to translate customer needs into customized pilot deployments that deliver high value. You’ll work with our CEO, CTO, GTM and Product teams to scale founder-led sales into a repeatable process. You’ll be the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to shape roadmap priorities. If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you. Responsibilities
Drive technical discovery and demo conversations with engineering teams evaluating Traversal. Translate complex infrastructure problems into tailored, high-impact pilot evaluations. Build and maintain demo environments, technical guides, and internal tooling to support our sales process. Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction. Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption. Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem. Requirements
3+ years in a Forward Deployed engineer, Solutions Architect, Solutions Engineer or relevant engineering experience with strong customer instincts. Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms. Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences. Experience building POCs, leading demos, or owning technical parts of a sales cycle. Comfortable working in a fast-paced startup environment with shifting priorities. Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion. Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production. Nice to Have
Familiarity with SRE workflows or observability tools like Datadog, Grafana, or New Relic. Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes. Proven ability to create technical enablement content and scale early sales motions. Interest in AI infrastructure and the future of agentic systems. Compensation
We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. Why You Should Join Us
We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software. Equal Opportunity and Accessibility
Traversal is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We also welcome voluntary self-identification for equal opportunity reporting.
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Traversal is the AI Site Reliability Engineer (SRE) for the enterprise—trusted to troubleshoot, remediate, and prevent complex production incidents. Our mission is to free engineers from firefighting and enable them to focus on creative, high-impact work. We are building the premier AI agent lab for the enterprise with researchers from MIT, Harvard, and Berkeley and engineers from leading companies. As Traversal’s founding Solutions Engineer, you’ll help define how we engage with prospective customers, guiding them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building. You’ll collaborate with product and engineering to translate customer needs into customized pilot deployments that deliver high value. You’ll work with our CEO, CTO, GTM and Product teams to scale founder-led sales into a repeatable process. You’ll be the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to shape roadmap priorities. If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you. Responsibilities
Drive technical discovery and demo conversations with engineering teams evaluating Traversal. Translate complex infrastructure problems into tailored, high-impact pilot evaluations. Build and maintain demo environments, technical guides, and internal tooling to support our sales process. Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction. Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption. Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem. Requirements
3+ years in a Forward Deployed engineer, Solutions Architect, Solutions Engineer or relevant engineering experience with strong customer instincts. Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms. Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences. Experience building POCs, leading demos, or owning technical parts of a sales cycle. Comfortable working in a fast-paced startup environment with shifting priorities. Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion. Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production. Nice to Have
Familiarity with SRE workflows or observability tools like Datadog, Grafana, or New Relic. Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes. Proven ability to create technical enablement content and scale early sales motions. Interest in AI infrastructure and the future of agentic systems. Compensation
We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. Why You Should Join Us
We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software. Equal Opportunity and Accessibility
Traversal is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We also welcome voluntary self-identification for equal opportunity reporting.
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