Amazon Web Services (AWS)
Sr. Technical Account Manager, National Security - ES US-ADC
Amazon Web Services (AWS), Saint Louis, Missouri, United States, 63146
Overview
Sr. Technical Account Manager, National Security - ES US-ADC. Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers. Responsibilities
As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Represent AWS within a customer’s environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. Provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. Develop close relationships with customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Travel up to 10% or more as needed. Qualifications
Basic Qualifications
5+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment Bachelor’s Degree in Computer Science, Math, or related discipline required, or 5 years of equivalent work experience Internal enterprise or external customer-facing experience as a technical lead Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications
7+ years of technical engineering experience in operational parameters and troubleshooting for three or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment Experience in Informational Technology operations Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) Experience in a 24x7 operational services or support environment Experience with AWS services and/or other cloud offerings Federal/DoD Clearances Company & Compliance
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
#J-18808-Ljbffr
Sr. Technical Account Manager, National Security - ES US-ADC. Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers. Responsibilities
As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Represent AWS within a customer’s environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. Provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. Develop close relationships with customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Travel up to 10% or more as needed. Qualifications
Basic Qualifications
5+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment Bachelor’s Degree in Computer Science, Math, or related discipline required, or 5 years of equivalent work experience Internal enterprise or external customer-facing experience as a technical lead Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications
7+ years of technical engineering experience in operational parameters and troubleshooting for three or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment Experience in Informational Technology operations Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) Experience in a 24x7 operational services or support environment Experience with AWS services and/or other cloud offerings Federal/DoD Clearances Company & Compliance
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
#J-18808-Ljbffr