Macy's
Retail Fragrances Sales Counter Manager - Burberry, Herald Square - Full Time
Macy's, New York, New York, us, 10261
Overview
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview As the Leader, Fragrance Counter Manager, you oversee the operation and success of the Macy's fragrance counter. You are responsible for sharing your extensive product knowledge and developing and motivating a team of colleagues to deliver excellent customer service and meet sales goals. You will partner with the Sales and Customer Experience Manager and beauty vendors to execute company and store-based events achieve sales goals.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience
Demonstrate knowledge of products and services to build rapport and loyalty
Understand how to drive sales through brand training, events and strategies
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Build brand loyalty through engaging customers in our rewards program
Communicates with vendors and store leadership to execute company and store-based events to achieve sales goals
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal and annual goals
Recruit, train, coach, motivate and develop colleagues on policies and goals
Lead product demonstrations and peer-to-peer training
Use point of sale technology and applications, including handheld technology, to assist in selling and fulfilling of customer orders
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Oversee presentation, organization, storing and stock replenishment
Adhere to safety and hygiene standards; comply with asset protection control procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Who You Are
1-2 years of direct experience is preferred
Has advanced authority and expertise in a specific brand
Flexible availability, including days, evenings, weekends and holidays
Strong interpersonal skills
Resourceful and able to adapt quickly to changing priorities
High school graduate or equivalent (general education degree or GED)
Essential Physical Requirements You Will Perform
This position requires constant moving, talking, hearing, lifting, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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Job Overview As the Leader, Fragrance Counter Manager, you oversee the operation and success of the Macy's fragrance counter. You are responsible for sharing your extensive product knowledge and developing and motivating a team of colleagues to deliver excellent customer service and meet sales goals. You will partner with the Sales and Customer Experience Manager and beauty vendors to execute company and store-based events achieve sales goals.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience
Demonstrate knowledge of products and services to build rapport and loyalty
Understand how to drive sales through brand training, events and strategies
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Build brand loyalty through engaging customers in our rewards program
Communicates with vendors and store leadership to execute company and store-based events to achieve sales goals
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal and annual goals
Recruit, train, coach, motivate and develop colleagues on policies and goals
Lead product demonstrations and peer-to-peer training
Use point of sale technology and applications, including handheld technology, to assist in selling and fulfilling of customer orders
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Oversee presentation, organization, storing and stock replenishment
Adhere to safety and hygiene standards; comply with asset protection control procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Who You Are
1-2 years of direct experience is preferred
Has advanced authority and expertise in a specific brand
Flexible availability, including days, evenings, weekends and holidays
Strong interpersonal skills
Resourceful and able to adapt quickly to changing priorities
High school graduate or equivalent (general education degree or GED)
Essential Physical Requirements You Will Perform
This position requires constant moving, talking, hearing, lifting, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
#J-18808-Ljbffr