Urban Outfitters
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Urban Outfitters Key Holder
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Urban Outfitters 1 month ago Be among the first 25 applicants Join to apply for the
Urban Outfitters Key Holder
role at
Urban Outfitters Get AI-powered advice on this job and more exclusive features. This position is located at 2855 Stevens Creek Blvd, Santa Clara, California, 95050 United States
Role Summary
The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections.
Role Responsibilities
Brand Experience
Acts as a brand representative reflective of company values Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection; uses customer feedback to understand customer perspective to positively improve interactions Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Leadership + Team Management
Actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Visual + Business Operations
Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses.
Role Qualifications
Passion for UObrand Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBANNA
Pay Range
USD $20.02 - USD $20.02 /Hr.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Seniority level
Seniority level Not Applicable Employment type
Employment type Part-time Job function
Job function General Business, Management, and Customer Service Industries Retail, Retail Apparel and Fashion, and Consumer Services Referrals increase your chances of interviewing at Urban Outfitters by 2x Get notified about new Keyholder jobs in
Santa Clara, CA . Milpitas, CA $71,136.00-$75,136.00 2 weeks ago San Jose, CA $85,000.00-$100,000.00 1 week ago San Jose, CA $68,000.00-$73,000.00 4 days ago Keyholder (Full-Time/Temp) / Santana Row
Keyholder (Full-Time/Temp) / Santana Row
Santa Clara, CA $75,000.00-$85,000.00 1 day ago Milpitas, CA $70,200.00-$82,000.00 5 days ago San Francisco Bay Area $25.00-$27.50 1 month ago San Jose, CA $70,200.00-$81,700.00 1 week ago San Jose, CA $62,000.00-$77,000.00 3 weeks ago San Jose, CA $85,000.00-$95,000.00 2 weeks ago Santa Clara, CA $55,000.00-$80,000.00 2 days ago San Jose, CA $62,000.00-$77,000.00 1 month ago Store Manager, Santa Clara/San Francisco
San Jose, CA $75,000.00-$85,000.00 1 hour ago San Jose, CA $68,640.00-$77,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Urban Outfitters Key Holder
role at
Urban Outfitters 1 month ago Be among the first 25 applicants Join to apply for the
Urban Outfitters Key Holder
role at
Urban Outfitters Get AI-powered advice on this job and more exclusive features. This position is located at 2855 Stevens Creek Blvd, Santa Clara, California, 95050 United States
Role Summary
The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections.
Role Responsibilities
Brand Experience
Acts as a brand representative reflective of company values Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection; uses customer feedback to understand customer perspective to positively improve interactions Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Leadership + Team Management
Actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Visual + Business Operations
Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses.
Role Qualifications
Passion for UObrand Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBANNA
Pay Range
USD $20.02 - USD $20.02 /Hr.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Seniority level
Seniority level Not Applicable Employment type
Employment type Part-time Job function
Job function General Business, Management, and Customer Service Industries Retail, Retail Apparel and Fashion, and Consumer Services Referrals increase your chances of interviewing at Urban Outfitters by 2x Get notified about new Keyholder jobs in
Santa Clara, CA . Milpitas, CA $71,136.00-$75,136.00 2 weeks ago San Jose, CA $85,000.00-$100,000.00 1 week ago San Jose, CA $68,000.00-$73,000.00 4 days ago Keyholder (Full-Time/Temp) / Santana Row
Keyholder (Full-Time/Temp) / Santana Row
Santa Clara, CA $75,000.00-$85,000.00 1 day ago Milpitas, CA $70,200.00-$82,000.00 5 days ago San Francisco Bay Area $25.00-$27.50 1 month ago San Jose, CA $70,200.00-$81,700.00 1 week ago San Jose, CA $62,000.00-$77,000.00 3 weeks ago San Jose, CA $85,000.00-$95,000.00 2 weeks ago Santa Clara, CA $55,000.00-$80,000.00 2 days ago San Jose, CA $62,000.00-$77,000.00 1 month ago Store Manager, Santa Clara/San Francisco
San Jose, CA $75,000.00-$85,000.00 1 hour ago San Jose, CA $68,640.00-$77,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr