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Express & Bonobos

Retail Sales Associate

Express & Bonobos, Newport Beach, California, us, 92659

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Overview PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident and effortless style for work, everyday wear or special occasions. Bonobos is a menswear brand known for exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express stores and 50 Bonobos Guideshops, and online at express.com and bonobos.com.

About Bonobos

We are on a mission to make fits and connections that inspire people to be themselves. Bonobos offers a variety of styles online and at Guideshop locations, with one-on-one service and expert fit advice. Our Guideshops deliver a real-life, appointment-based experience that complements our web store.

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment. We foster collaboration and communication while making time for fun and celebrating extraordinary efforts.

Guideshop Name

Fashion Island

Responsibilities and Qualifications Bonobos is seeking a Guide, also known as Retail Sales Associate, in our Guideshop.

A Guide is our retail sales professional who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Guides bring their knowledge to the forefront to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing for every guy, for every occasion, with clothes available to try on at Guideshop locations. Our one-on-one, appointment-based service provides an alternative and complementary experience to our web store. Don’t think traditional retail; what we’re building is different.

Responsibilities

Responsible for delivering exceptional customer experiences and maximizing personal sales results

Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued

Generate leads for current and future Bonobos business

Consistently achieve personal sales goals

Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

Essential Qualifications

Have 1–3 years of sales or relevant experience

Knowledge of men’s fashion, fabrics, styles, and fit

Preferred Qualifications (Skills and Abilities)

Collaborative, work well in a team setting and driven by relationship building

Self-starter that values self-awareness, intellectual honesty, judgment, empathy and positive energy

Possess strong time management and organizational skills

Strong communicator and skilled at written and verbal communication

Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including:

Medical, pharmacy, dental and vision coverage

401(k) and Roth 401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

For part-time associates, PHOENIX partners with LIG Solutions to help associates obtain insurance coverage that fits their needs and budget, including major medical, dental, vision, and more. Part-time associates may be eligible for paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Full-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered depends on factors including location, education, and experience.

Pay Range

$17.00 - $25.00 per hour

Closing If you would like to know more about the California Consumer Privacy Act, click here.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of protected characteristics. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say “Associate Relations” or email AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies : PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. Without a signed Master Service Agreement and HR approval to submit resumes for a requisition, PHOENIX will not consider or approve payment to any third parties for hires made.

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