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AAA Auto Club Enterprises

Claims Senior Auto Adjuster

AAA Auto Club Enterprises, Coppell, Texas, United States, 75019

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Claims Senior Auto Adjuster

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AAA Auto Club Enterprises . Overview: The Claims Senior Auto Adjuster supports the Auto Claims Operation by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution, and negotiation strategies for moderate‑complexity claims under limited supervision and within defined authority. Responsibilities

Communicate with insureds, claimants, and other parties. Verify and explain benefits, coverages, fault, and claims process in compliance with regulatory requirements. Address moderate‑complexity coverage issues. Identify and obtain statements from insureds, claimants, and witnesses. Conduct investigations to determine liability and damages; differentiate between allegations and facts. Evaluate and negotiate within settlement authority to resolve first and third‑party claims in multiple markets. Demonstrate proficiency with estimates, property, material damage, liability, total loss evaluations, analysis of claims, and claims technology/tools. Coordinate with internal and external departments as required. Respond quickly to customer needs and inquiries. Overtime and holiday hours may be required. Qualifications

Bachelor’s degree or equivalent combination of education and experience (preferred). 1–3 years claims handling experience (required). Working knowledge of claims administration best practices and procedures. Understanding of vehicle repair processes and procedures. Knowledge of fault assessment, negligence, and subrogation principles. Knowledge of Microsoft Office suite, general computer software, and claims software. Strong organization and planning skills. Oral and written communication skills; interpersonal skills. Property and Casualty Insurance License (valid in selling state) preferred. May be required to obtain an Adjuster license as applicable by state law within 60 days (preferred). Benefits

Health coverage for medical, dental, and vision. 401(k) with company match and pension. Tuiton assistance. PTO for community volunteer programs. Wellness program. Employee discounts (membership, insurance, travel, entertainment, services, and more). AAA is an Equal Opportunity Employer. Job Details

Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Finance and Sales Industries: Insurance Note: Referrals increase your chances of interviewing at AAA Auto Club Enterprises. This description reflects the responsibilities and qualifications for the role and does not include all possible tasks.

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