Logo
Alaska State Troopers

Session Information Assistant

Alaska State Troopers, Juneau, Alaska, us, 99812

Save Job

The nonpartisan Legislative Affairs Agency provides objective, accurate, and timely services and products to the Alaska Legislature and Alaskans to support and inform policy making, facilitate public access to the legislative process, and preserve the legislative institution. Working in seamless partnership across sections, staff approach their tasks with professionalism, grace, and courtesy in supporting the challenging and vital work of the legislative branch. Definition:

Works in the Juneau Legislative Information Office to support session activities of the Legislature. Provide information via phone, email, and online chat service, connect constituents to their legislators, moderate live committee hearings and assists the Information Officer with the daily office operation. This position will work 40 hours per week. Examples of Duties:

Operates teleconference equipment and moderates committee hearings to help facilitate public testimony and participation in the legislative process. Maintain communication with Media Services regarding the status of meetings and troubleshoots problems with the teleconference connections or equipment during the hearings. Processes public information messages (POMs) by taking information by phone, e-mail or fax and relaying the message to the appropriate legislative office. Answers office telephones and responds to questions from constituents and legislative staff. Acts as a call operator for committee hearings and gathers information from callers to assure they are placed in the correct meeting. Answers online website chat service. Conducts basic research on topics related to statutes, legislation, and legislative actions. Identifies appropriate resources for public questions and provides contact information. Knowledge, Skills and Abilities:

Knowledge of principles and processes for providing customer and personal services. Knowledge of Alaska legislature, legislative procedure, and legislative committees. Knowledge of Alaska state government divisions and agencies. Knowledge of basic computer programs. Ability to write and speak clearly, concisely and in a well-organized manner. Ability to act professionally, objectively, and impartially in dealing with legislators and public. Ability to communicate and perform effectively and diplomatically with personal contacts. Ability to maintain confidentiality and handle politically sensitive work. Why work for the Legislative Affairs Agency?

Working here is a chance to be a part of Alaska history. LAA employees provide essential nonpartisan support to the Legislature where vital policy and laws are created. The Agency is made up of eleven sections led by a management team with 200 years of combined legislative experience and institutional knowledge who, along with our staff, share an unwavering commitment to serving Alaskans. We work in a dynamic environment and teamwork is not just a buzzword, but fundamental to everything we do. Values:

Accountability. We are committed to responsible use of human, financial, and environmental resources. Respect. We provide services without discrimination or judgment. Integrity. We are honest and ethical in our work. Benefits:

Comprehensive benefit package including health benefits, health flexible spending account, and other health services. Access to a 24/7 Wellness Center and free, confidential help through the Employee Assistance Program (EAP). Financial well-being support including savings and investment plans, paid leave, insurance options, and more. Professional development opportunities to empower employees to do the work they love and reach their career goals. Work/life balance support including compensatory time, paid leave, and paid State holidays. Minimum Qualifications:

Alaska resident, high school diploma or equivalent, and one-year relevant work experience. Additional Required Information:

This is a fully exempt job class under AS 39.25.110(3). Positions in the Legislative Affairs Agency are required to be politically neutral. Multiple vacancies may be recruited through this posting. Only selected applicants will be interviewed. Interviewed applicants must provide three references. Contact Information:

Legislative Affairs Personnel, (907) 465-3854, personnelgroup@akleg.gov

#J-18808-Ljbffr