Hatch Pros
Sr. MacOS Desktop Engineer / MDM MacOS Environment Expert
Hatch Pros, West Chicago, Illinois, United States, 60185
Overview
We are seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance. Key Responsibilities
Provide Tier 2/3 support for macOS devices, escalating when necessary. Administer macOS devices using Microsoft Intune, including configuration profiles, compliance policies, and application deployment. Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE). Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support. Create and maintain technical documentation for macOS support, deployment, and configuration. Assist with end-user support when escalated from the Helpdesk; assist with training Helpdesk and field technicians in Support Services team. Required Qualifications
3+ years of experience supporting macOS in an enterprise environment. Hands-on experience managing macOS devices with Microsoft Intune. Proficiency in Bash and PowerShell scripting for macOS automation. Strong understanding of macOS system architecture, security, and user management. Excellent troubleshooting and communication skills. Preferred Qualifications
Experience with Azure AD and conditional access policies. Familiarity with enterprise software deployment and patching strategies. Ability to create user-facing and internal documentation. Recommended Certifications
Apple Certified Support Professional (ACSP) Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate Base pay range: $50.00/yr - $65.00/yr USC/GC (1099/TPs/W2) Employment type: Contract Location: Downers Grove, IL (100% onsite in Downers Grove, Western Chicago Suburbs)
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We are seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance. Key Responsibilities
Provide Tier 2/3 support for macOS devices, escalating when necessary. Administer macOS devices using Microsoft Intune, including configuration profiles, compliance policies, and application deployment. Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE). Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support. Create and maintain technical documentation for macOS support, deployment, and configuration. Assist with end-user support when escalated from the Helpdesk; assist with training Helpdesk and field technicians in Support Services team. Required Qualifications
3+ years of experience supporting macOS in an enterprise environment. Hands-on experience managing macOS devices with Microsoft Intune. Proficiency in Bash and PowerShell scripting for macOS automation. Strong understanding of macOS system architecture, security, and user management. Excellent troubleshooting and communication skills. Preferred Qualifications
Experience with Azure AD and conditional access policies. Familiarity with enterprise software deployment and patching strategies. Ability to create user-facing and internal documentation. Recommended Certifications
Apple Certified Support Professional (ACSP) Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate Base pay range: $50.00/yr - $65.00/yr USC/GC (1099/TPs/W2) Employment type: Contract Location: Downers Grove, IL (100% onsite in Downers Grove, Western Chicago Suburbs)
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