Otter
Sr. Solutions Engineer, Otter - Los Angeles
Otter, Los Angeles, California, United States, 90079
Sr. Solutions Engineer, Otter - Los Angeles
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Sr. Solutions Engineer, Otter - Los Angeles
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Otter Who We Are
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What You Will Do
Partner with the Account Executives to qualify opportunities, articulate Otter’s vision and value proposition to customers Provide technical expertise through value-driven sales presentations and customized, compelling product demonstrations to captivate the audience Qualify opportunities based on technical fit and customer needs Own the execution of technical evaluations in customer environments (Proof of Value) Assist the Account Executives in closing opportunities by applying Otter technology to create value for customers Understand customer challenges, the competitive landscape and, as appropriate, bring ideas back to the product team to influence the future roadmap Collaborate with Sales teams and leverage your technical know-how in activities such as pipeline generation and creative messaging Travel to meet customers and partners, as well as participate in internal meetings and industry events Assist Implementation with the successful deployment of Otter POS and associated products and services We DO NOT make cold calls, although we work in lockstep with Account Executives to help generate pipeline and help position our solutions with customers. We do not attempt to sell software based on features and functionality alone; we sell using a solutions-based approach focused on real-world problems and business value creation. There are opportunities to work booths at premier technology industry events to network and build relationships. The role requires travel to customer meetings and events. Requirements And Skills
Proven work experience as a Sales Engineer Proven track record selling complex enterprise solutions Ability to forge strong, long-lasting relationships with senior executives Ability to explain and present complex concepts clearly Solid technical background with understanding and/or hands-on experience in software development and web technologies Excellent written and verbal communication skills Excellent presentation and creativity skills Willingness to travel BA/BS degree or equivalent Desired Experience & Skills
Comfortable with speaking at all organizational levels and to stakeholders across boundaries (internally and externally) Experience with monitoring & application performance management technologies and techniques Strong technical background and understanding of complex software environments Desire to automate and simplify deployments Resilience to embrace change and move fast Why Join Us
Early-stage company: Join one of the fastest-growing SaaS companies revolutionizing the food industry Growing market: Focused on an $80 billion market projected to reach at least $500 billion by 2030 in the US alone Changing the restaurant industry: Help restaurants succeed in online food delivery Collaborative environment: Receive support and guidance from experienced colleagues and managers; work with other teams to ensure customer success What Else You Need To Know
This role is based in Los Angeles, CA. The company favors in-person collaboration, with most teams working from office locations five days a week (excluding field-based roles).
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Join to apply for the
Sr. Solutions Engineer, Otter - Los Angeles
role at
Otter Who We Are
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What You Will Do
Partner with the Account Executives to qualify opportunities, articulate Otter’s vision and value proposition to customers Provide technical expertise through value-driven sales presentations and customized, compelling product demonstrations to captivate the audience Qualify opportunities based on technical fit and customer needs Own the execution of technical evaluations in customer environments (Proof of Value) Assist the Account Executives in closing opportunities by applying Otter technology to create value for customers Understand customer challenges, the competitive landscape and, as appropriate, bring ideas back to the product team to influence the future roadmap Collaborate with Sales teams and leverage your technical know-how in activities such as pipeline generation and creative messaging Travel to meet customers and partners, as well as participate in internal meetings and industry events Assist Implementation with the successful deployment of Otter POS and associated products and services We DO NOT make cold calls, although we work in lockstep with Account Executives to help generate pipeline and help position our solutions with customers. We do not attempt to sell software based on features and functionality alone; we sell using a solutions-based approach focused on real-world problems and business value creation. There are opportunities to work booths at premier technology industry events to network and build relationships. The role requires travel to customer meetings and events. Requirements And Skills
Proven work experience as a Sales Engineer Proven track record selling complex enterprise solutions Ability to forge strong, long-lasting relationships with senior executives Ability to explain and present complex concepts clearly Solid technical background with understanding and/or hands-on experience in software development and web technologies Excellent written and verbal communication skills Excellent presentation and creativity skills Willingness to travel BA/BS degree or equivalent Desired Experience & Skills
Comfortable with speaking at all organizational levels and to stakeholders across boundaries (internally and externally) Experience with monitoring & application performance management technologies and techniques Strong technical background and understanding of complex software environments Desire to automate and simplify deployments Resilience to embrace change and move fast Why Join Us
Early-stage company: Join one of the fastest-growing SaaS companies revolutionizing the food industry Growing market: Focused on an $80 billion market projected to reach at least $500 billion by 2030 in the US alone Changing the restaurant industry: Help restaurants succeed in online food delivery Collaborative environment: Receive support and guidance from experienced colleagues and managers; work with other teams to ensure customer success What Else You Need To Know
This role is based in Los Angeles, CA. The company favors in-person collaboration, with most teams working from office locations five days a week (excluding field-based roles).
#J-18808-Ljbffr