State of South Carolina
Records Analyst I - Imaging/Indexing
State of South Carolina, Columbia, South Carolina, United States
Overview
The South Carolina Public Employee Benefit Authority (PEBA) is the administrator and co-trustee of retirement and insurance programs for over half a million active and retired public employees of the State of South Carolina and their dependents. Responsibilities
Under general supervision, perform clerical duties related to the appropriate handling and processing of incoming and outgoing documents and mail, as well as the distribution of daily reports. Prepare, count, scan and index documents to the appropriate folders and work-flow queue with minimal errors or interruptions caused by improper sorting or preparation. All documents must be legible and readable in the IA folder. Sort and open incoming mail and place in the correct bin for scanning or in the research box if information is missing, or deliver to the correct department to ensure that all documents are processed as quickly and efficiently as possible. Research all returned mail by determining which originating department or group mailed it out and ensure it is redirected promptly. Cross-check all operations returned mail in the IA folder and UNIX to find a proper address, make necessary corrections and resend. If unable to identify a proper address, mail to the appropriate group to ensure that the subscriber receives correspondence. Process daily rejection letters by indexing to rejected documents and ensuring that the correct letter is printed. Rejection letters must go out in the afternoon mail to allow benefits administrators to make necessary corrections in a timely manner. Report system issues to direct supervisors to ensure that corrections can be made immediately and that there is minimal disruption to workflow. Research all documents that are unable to process due to missing information. Using UNIX and the IA folder, add information needed to ensure that documents are scanned and indexed to the proper IA folder and workflow queue. When unable to find information, return documents appropriately to the group for additional information. Performs additional duties as needed. Qualifications
A high school diploma and experience in records management, information systems, or office administration. Knowledge of basic Windows computer applications and the ability to work closely with others and exercise judgment and discretion in interpreting and applying policies and procedures. Benefits
In addition to 13 paid holidays, this position is eligible for comprehensive insurance programs, retirement plans, and a generous paid leave program.
#J-18808-Ljbffr
The South Carolina Public Employee Benefit Authority (PEBA) is the administrator and co-trustee of retirement and insurance programs for over half a million active and retired public employees of the State of South Carolina and their dependents. Responsibilities
Under general supervision, perform clerical duties related to the appropriate handling and processing of incoming and outgoing documents and mail, as well as the distribution of daily reports. Prepare, count, scan and index documents to the appropriate folders and work-flow queue with minimal errors or interruptions caused by improper sorting or preparation. All documents must be legible and readable in the IA folder. Sort and open incoming mail and place in the correct bin for scanning or in the research box if information is missing, or deliver to the correct department to ensure that all documents are processed as quickly and efficiently as possible. Research all returned mail by determining which originating department or group mailed it out and ensure it is redirected promptly. Cross-check all operations returned mail in the IA folder and UNIX to find a proper address, make necessary corrections and resend. If unable to identify a proper address, mail to the appropriate group to ensure that the subscriber receives correspondence. Process daily rejection letters by indexing to rejected documents and ensuring that the correct letter is printed. Rejection letters must go out in the afternoon mail to allow benefits administrators to make necessary corrections in a timely manner. Report system issues to direct supervisors to ensure that corrections can be made immediately and that there is minimal disruption to workflow. Research all documents that are unable to process due to missing information. Using UNIX and the IA folder, add information needed to ensure that documents are scanned and indexed to the proper IA folder and workflow queue. When unable to find information, return documents appropriately to the group for additional information. Performs additional duties as needed. Qualifications
A high school diploma and experience in records management, information systems, or office administration. Knowledge of basic Windows computer applications and the ability to work closely with others and exercise judgment and discretion in interpreting and applying policies and procedures. Benefits
In addition to 13 paid holidays, this position is eligible for comprehensive insurance programs, retirement plans, and a generous paid leave program.
#J-18808-Ljbffr