Community Medical Services
Overview
Join to apply for the
Client Navigator
role at
Community Medical Services . Description Monday-Friday, 9:30AM - 6:00PM Pay:
$25/hour Community Medical Services (CMS) is seeking a
Client Navigator
to foster a safe, welcoming recovery environment for individuals overcoming opioid and substance use disorders. Under the supervision of the Clinic Manager, this role will combine security and client engagement, ensuring a positive experience for patients, staff, and visitors. As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued. We offer a comprehensive benefits package for full-time employees, including:
Subsidized medical, dental, and vision insurance
Health savings account
Short and long-term disability insurance
Life insurance
Paid sick, vacation, and holiday time
401K retirement plan with match
Tuition and CME reimbursement up to 100%
Employee assistance program to support mental health and wellness
Ongoing professional development
Responsibilities
Patrol your assigned location to ensure the safety of clinic employees, clients, and visitors.
Engage with clients to provide notice of rule infractions or violations and support to ensure violations are not repeated.
Take initiative to ensure cleanliness of the grounds (e.g., picking up trash, notifying leadership of maintenance needs).
Anticipate potential client issues, providing support for and redirection of unwanted behavior.
Engage escalated clients by using verbal de-escalation techniques and encouraging them to speak with their counselor or engage in other support services as needed.
Notify appropriate emergency personnel, police, or fire departments in cases of emergency.
Submit daily reports of irregularities, including equipment or property damage, theft, the presence of unauthorized persons, or unusual occurrences.
Qualifications
High school diploma or equivalent required
Previous safety, law enforcement, security, or customer service experience preferred
Experience with substance use disorders preferred, but not required
Excellent communication skills, including the ability to respond to clients with patience, objectivity, and a non-judgmental attitude
About Community Medical Services Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing outpatient medication-assisted treatment and one-on-one and group counseling for those seeking help with opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges of the growing opioid epidemic in communities where treatment is lacking.
Equal Opportunity We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Join to apply for the
Client Navigator
role at
Community Medical Services . Description Monday-Friday, 9:30AM - 6:00PM Pay:
$25/hour Community Medical Services (CMS) is seeking a
Client Navigator
to foster a safe, welcoming recovery environment for individuals overcoming opioid and substance use disorders. Under the supervision of the Clinic Manager, this role will combine security and client engagement, ensuring a positive experience for patients, staff, and visitors. As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued. We offer a comprehensive benefits package for full-time employees, including:
Subsidized medical, dental, and vision insurance
Health savings account
Short and long-term disability insurance
Life insurance
Paid sick, vacation, and holiday time
401K retirement plan with match
Tuition and CME reimbursement up to 100%
Employee assistance program to support mental health and wellness
Ongoing professional development
Responsibilities
Patrol your assigned location to ensure the safety of clinic employees, clients, and visitors.
Engage with clients to provide notice of rule infractions or violations and support to ensure violations are not repeated.
Take initiative to ensure cleanliness of the grounds (e.g., picking up trash, notifying leadership of maintenance needs).
Anticipate potential client issues, providing support for and redirection of unwanted behavior.
Engage escalated clients by using verbal de-escalation techniques and encouraging them to speak with their counselor or engage in other support services as needed.
Notify appropriate emergency personnel, police, or fire departments in cases of emergency.
Submit daily reports of irregularities, including equipment or property damage, theft, the presence of unauthorized persons, or unusual occurrences.
Qualifications
High school diploma or equivalent required
Previous safety, law enforcement, security, or customer service experience preferred
Experience with substance use disorders preferred, but not required
Excellent communication skills, including the ability to respond to clients with patience, objectivity, and a non-judgmental attitude
About Community Medical Services Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing outpatient medication-assisted treatment and one-on-one and group counseling for those seeking help with opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges of the growing opioid epidemic in communities where treatment is lacking.
Equal Opportunity We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
#J-18808-Ljbffr