Premier
Overview
VP Enterprise Sales, Healthcare SaaS What you will be doing: This role is part of the Enterprise Technology Sales senior leadership team and will be responsible for managing a team of regional Account Executives (i.e., lead the team members assigned to member accounts). Their core responsibilities will include supporting a unified culture across the Enterprise Sales organization; driving global revenue retention and growth across Premier Performance Services member accounts; supporting regional Account Executive teams in developing sales strategies and goals for their assigned accounts, supporting coaching and training enablement, and engaging in talent management. This role includes responsibilities for the Enterprise Sales activities with an emphasis on technology sales (e.g., account planning and strategy, sales strategy development, coaching, sales target development, etc.) as well as outcomes for their designated geographic region (e.g., revenue retention and sales growth). In addition to retention and growth expectations, this position will focus on strategies to maximize the value of member c-suite and executive leader relationships as well as aligning the value of Premier Performance Services integrated solution suite to support member strategic imperatives and drive ROI. Their performance will be measured based on the following key performance indicators aggregated for their region (targets will be set annually): Bookings and managed revenue
Renewal rate
Quantifiable ROI/Value on deployed Performance Services solutions
C-suite and executive relationship interaction
This position and their team will work and function as an integral part of Premier’s member facing teams which includes colleagues from technology product development, group purchasing and advisory services - helping to shape go-to-market strategy and challenge the status quo to ensure that members will be successful in an era of healthcare reform implementation and beyond. This person will have key competencies in leading a team of account executives, understanding a broad range of healthcare industry challenges, account management, healthcare technology clinical and/or cost, ability to work with marketing/product and a track record of meeting/exceeding sales goals. Key Responsibilities Performance Management – 30% Manage and coach the regional account executive team on account planning, renewal, and business retentions processes, developing member value/ROI, sales strategy, presentation strategies/positioning and building member relationships across the multiple roles (CFO, VP Quality, COO, CMI, CIO, etc.). Serve as the primary contact for resolution of high priority issues, opportunities, and gaps. Strategic Planning & Value Engagement – 20% Responsible for building regional account/sales strategies and vetting strategies with Performance Services’ leadership. Ensure Account Executive team understands their members’ strategic imperatives and have positioned retention and growth strategies aligned to delivering incremental value to the partnership. Drive standardization of practices, reporting and presenting value. Customer-Facing – 20% Direct customer interaction (assigned accounts) with focus on driving revenue retention and sales growth. Priority on supporting 1-3 large, strategic accounts. Includes the following key activities: Build account strategy; vet with commercial leadership; execute on strategies; bring in specialists for optimization of point solutions; align with member field services; and present Executive Business Reviews (EBRs) for Performance Services Educate customers on the benefits and business results of Performance Services solutions Make executive level sales calls to named accounts and position Premier as a Strategic Partner to target accounts Identify business needs of named accounts and present, close and sell added Performance Services solutions (products and services) that will result in the named account’s business improvement Cross-sell bundled solutions to the executive suite by aligning account strategic objectives with Premier solutions Establish credible image through business knowledge in presenting and selling appropriate business solutions for customers Implement strategies that will expand existing accounts Clarify, confirm, and resolve named account issues as required to increase new business (customer advocate) Work closely with and leverage other sales and operations resources, to strengthen named account relations leading to the identification and closure of additional sales opportunities Match customer executives with “same level” resources to forge relationships at every level in the account Maintain consistent contact with named accounts to keep abreast of potential opportunities and to close additional business Be able to present the value proposition to all levels at the named accounts for Performance Services offerings Secure renewals of named accounts with revenue growth via price increases and new solution upselling/cross-selling Understands how to sell an enterprise license deal and engage the appropriate Premier stakeholders Learning & Development – 15% Ensure Account Executive team members are trained and continue to develop to serve the members in areas of value, account mgmt., communication Ensure that Account Executive team members are knowledgeable about the entire portfolio of Performance Services technology solutions (i.e., both clinical and margin improvement assets) Performance Planning – 10% Monitor and determine strategies and tactics to meet/exceed goals Collaboration – 5% Engage peers across the Premier alliance to maintain relevant knowledge and bring forward best practices in cost, quality, safety, and collaboration that will enhance the profile and service delivery by the team Required Qualifications Work Experience:
12 or more years Education:
Bachelor’s (Required) Preferred Qualifications Skills: Leadership Aggregation Program Development Continuum of Care knowledge Strategic Planning Financial Acumen and Budget Management Relationship Building Driving Organizational Change Cross-functional Collaboration Experience: 15 or more years of applicable experience A minimum of 10 years health care and related experience including demonstrated team building and leadership Experience with engaging health system C-suite and other key stakeholders A minimum of 5 years of experience in managing account/sales teams for an assigned territory/region with goals Proven ability to meet sales goals including demonstrated achievement of 100% or greater of annual quota in two of last year fiscal years SaaS or Consulting experience Salesforce Education: Master’s degree Additional Job Requirements: Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers Note: This description excludes the company's current benefits and other general information and focuses on the role responsibilities, qualifications, and expectations.
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VP Enterprise Sales, Healthcare SaaS What you will be doing: This role is part of the Enterprise Technology Sales senior leadership team and will be responsible for managing a team of regional Account Executives (i.e., lead the team members assigned to member accounts). Their core responsibilities will include supporting a unified culture across the Enterprise Sales organization; driving global revenue retention and growth across Premier Performance Services member accounts; supporting regional Account Executive teams in developing sales strategies and goals for their assigned accounts, supporting coaching and training enablement, and engaging in talent management. This role includes responsibilities for the Enterprise Sales activities with an emphasis on technology sales (e.g., account planning and strategy, sales strategy development, coaching, sales target development, etc.) as well as outcomes for their designated geographic region (e.g., revenue retention and sales growth). In addition to retention and growth expectations, this position will focus on strategies to maximize the value of member c-suite and executive leader relationships as well as aligning the value of Premier Performance Services integrated solution suite to support member strategic imperatives and drive ROI. Their performance will be measured based on the following key performance indicators aggregated for their region (targets will be set annually): Bookings and managed revenue
Renewal rate
Quantifiable ROI/Value on deployed Performance Services solutions
C-suite and executive relationship interaction
This position and their team will work and function as an integral part of Premier’s member facing teams which includes colleagues from technology product development, group purchasing and advisory services - helping to shape go-to-market strategy and challenge the status quo to ensure that members will be successful in an era of healthcare reform implementation and beyond. This person will have key competencies in leading a team of account executives, understanding a broad range of healthcare industry challenges, account management, healthcare technology clinical and/or cost, ability to work with marketing/product and a track record of meeting/exceeding sales goals. Key Responsibilities Performance Management – 30% Manage and coach the regional account executive team on account planning, renewal, and business retentions processes, developing member value/ROI, sales strategy, presentation strategies/positioning and building member relationships across the multiple roles (CFO, VP Quality, COO, CMI, CIO, etc.). Serve as the primary contact for resolution of high priority issues, opportunities, and gaps. Strategic Planning & Value Engagement – 20% Responsible for building regional account/sales strategies and vetting strategies with Performance Services’ leadership. Ensure Account Executive team understands their members’ strategic imperatives and have positioned retention and growth strategies aligned to delivering incremental value to the partnership. Drive standardization of practices, reporting and presenting value. Customer-Facing – 20% Direct customer interaction (assigned accounts) with focus on driving revenue retention and sales growth. Priority on supporting 1-3 large, strategic accounts. Includes the following key activities: Build account strategy; vet with commercial leadership; execute on strategies; bring in specialists for optimization of point solutions; align with member field services; and present Executive Business Reviews (EBRs) for Performance Services Educate customers on the benefits and business results of Performance Services solutions Make executive level sales calls to named accounts and position Premier as a Strategic Partner to target accounts Identify business needs of named accounts and present, close and sell added Performance Services solutions (products and services) that will result in the named account’s business improvement Cross-sell bundled solutions to the executive suite by aligning account strategic objectives with Premier solutions Establish credible image through business knowledge in presenting and selling appropriate business solutions for customers Implement strategies that will expand existing accounts Clarify, confirm, and resolve named account issues as required to increase new business (customer advocate) Work closely with and leverage other sales and operations resources, to strengthen named account relations leading to the identification and closure of additional sales opportunities Match customer executives with “same level” resources to forge relationships at every level in the account Maintain consistent contact with named accounts to keep abreast of potential opportunities and to close additional business Be able to present the value proposition to all levels at the named accounts for Performance Services offerings Secure renewals of named accounts with revenue growth via price increases and new solution upselling/cross-selling Understands how to sell an enterprise license deal and engage the appropriate Premier stakeholders Learning & Development – 15% Ensure Account Executive team members are trained and continue to develop to serve the members in areas of value, account mgmt., communication Ensure that Account Executive team members are knowledgeable about the entire portfolio of Performance Services technology solutions (i.e., both clinical and margin improvement assets) Performance Planning – 10% Monitor and determine strategies and tactics to meet/exceed goals Collaboration – 5% Engage peers across the Premier alliance to maintain relevant knowledge and bring forward best practices in cost, quality, safety, and collaboration that will enhance the profile and service delivery by the team Required Qualifications Work Experience:
12 or more years Education:
Bachelor’s (Required) Preferred Qualifications Skills: Leadership Aggregation Program Development Continuum of Care knowledge Strategic Planning Financial Acumen and Budget Management Relationship Building Driving Organizational Change Cross-functional Collaboration Experience: 15 or more years of applicable experience A minimum of 10 years health care and related experience including demonstrated team building and leadership Experience with engaging health system C-suite and other key stakeholders A minimum of 5 years of experience in managing account/sales teams for an assigned territory/region with goals Proven ability to meet sales goals including demonstrated achievement of 100% or greater of annual quota in two of last year fiscal years SaaS or Consulting experience Salesforce Education: Master’s degree Additional Job Requirements: Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers Note: This description excludes the company's current benefits and other general information and focuses on the role responsibilities, qualifications, and expectations.
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