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Macy's

Retail Cosmetics Sales Associate - Dior Beaute, Tysons Corner Center - Full Time

Macy's, Mc Lean, Virginia, us, 22107

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Overview

Be part of an amazing story. Macy's is more than just a store. We\'ve been part of memorable moments for more than 160 years, centered on innovations, traditions, and experiences for customers and colleagues. Job Overview

As a Cosmetic Sales Colleague — also known as a Beauty Advisor — you are the trusted expert customers turn to for all things beauty. You are passionate about both products and people and play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You\'ll educate as a beauty expert, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and trend awareness help you introduce customers to new items that match their needs and style. Building lasting client relationships is at the heart of your role. You\'ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service to exceed expectations and achieve sales goals. By combining genuine hospitality, strong product knowledge, and a passion for beauty, you\'ll help every customer leave feeling confident, cared for, and excited to return. How our Beauty Colleagues spend their day

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review sales goals, learn about new arrivals and top-selling items, and stay up to date on trends and promotions so they\'re ready to engage, educate, and sell with confidence. On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build relationships. Throughout the day, they maintain a shoppable space by keeping the counter and sales floor tidy, refreshing signage and pricing, and assisting with merchandise moves to support a seamless customer experience. They Finish Strong by sharing Loyalty program benefits and ending with a sincere thank-you, often using the customer\'s name. We believe service starts with each other, supporting one another with honesty, care, and collaboration to better serve customers and communities. Excellence is a journey: we strive to improve daily, take pride in our work, achieve sales goals, and learn from each other to deliver store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules include weekend shifts. Hours are dependent on business needs and staff availability. Information regarding hours for benefit eligibility can be found here. Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Deliver personalized beauty experiences by building relationships with customers, uncovering needs, demonstrating product application, and educating them on benefits and use of beauty products Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying current through ongoing training and vendor education Meet and surpass daily sales goals by delivering exceptional service Acquire new customers by opening credit accounts and sharing loyalty benefits Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience At least 1 year of customer service or selling experience is required Essential Physical Requirements You Will Perform

Talking, lifting, constant movement, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching (including above eye level) Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, including handheld equipment and cash register operations What We Can Offer You

Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Enjoy paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community through Colleague Resource Groups and volunteer opportunities. Additional benefits include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advising Access the full menu of benefits offerings here. About Us

This is a great time to join Macy\'s. Whether you\'re helping a customer find the perfect gift, streamlining operations, enhancing our online experience, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people\'s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy\'s Inc. reserves the right to amend this job description at any time. Macy\'s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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