The Partners Group
Associate Account Manager, Personal Lines
The Partners Group, Renton, Washington, United States, 98056
Associate Account Manager, Personal Lines
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Associate Account Manager, Personal Lines
role at
The Partners Group The Partners Group currently has an outstanding opportunity for a customer service insurance professional to join our Personal Lines team in Renton, Washington as an Associate Account Manager. How you will make an impact at TPG We’re looking for a detail-oriented and client-focused Associate Account Manager to join our Personal Lines team. In this role, you’ll be the trusted, day-to-day contact for assigned clients - building relationships, solving problems, and ensuring exceptional service. Working closely with Advisors and Account Managers, you’ll help protect what matters most to our clients, while strengthening their connection to The Partners Group. A typical day in this role Serve as the primary daily contact for assigned personal insurance clients, handling service requests, policy changes, billing inquiries, and claims assistance. Perform carrier remarkets to ensure competitive coverage options and pricing. Quote new households and additional lines of coverage; complete onboarding, application, binding, and payment processing. Review policies, amendments, and endorsements for accuracy; facilitate corrections with carriers as needed. Maintain clear, timely, and professional communication with clients, carriers, and internal teams. Location: Renton, Washington (preferred) or Portland, Oregon; hybrid in-office schedule (at least 2 days/week) Hours: 40 hours/week, Mon-Fri Salary Range: $50,000-60,000 annually, DOE ($24.00-28.00 per hour) FLSA Status: Non-exempt Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time. Travel: Minimal overnight travel as business needs may require (such as visiting other TPG office locations) What you’ll bring to the table (required) Active Property & Casualty Insurance License (or ability to obtain within 4 months of hire). Minimum 3 years of insurance customer service experience in an independent agency setting, with at least 5 years of overall customer service experience. Experience with personal lines carriers such as Safeco, Allstate/National General, Chubb, Foremost, Hartford, Nationwide, Progressive, PURE, Cincinnati, Travelers, Arrowhead, GeoVera, and Hagerty. Proficiency in Microsoft Office Suite and ability to learn carrier portals and internal systems quickly. Strong verbal and written communication skills, with a professional, client-first approach. Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure. What will make you really stand out (preferred) Experience using AMS360 agency management system. Experience using a personal lines rater (PL Rater preferred). Proven ability to explain coverage in clear, easy-to-understand terms. Skilled in building long-term client relationships and identifying opportunities for account growth. Why join The Partners Group? At TPG, you’ll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first – all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. Commitment To Diversity TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Join to apply for the
Associate Account Manager, Personal Lines
role at
The Partners Group The Partners Group currently has an outstanding opportunity for a customer service insurance professional to join our Personal Lines team in Renton, Washington as an Associate Account Manager. How you will make an impact at TPG We’re looking for a detail-oriented and client-focused Associate Account Manager to join our Personal Lines team. In this role, you’ll be the trusted, day-to-day contact for assigned clients - building relationships, solving problems, and ensuring exceptional service. Working closely with Advisors and Account Managers, you’ll help protect what matters most to our clients, while strengthening their connection to The Partners Group. A typical day in this role Serve as the primary daily contact for assigned personal insurance clients, handling service requests, policy changes, billing inquiries, and claims assistance. Perform carrier remarkets to ensure competitive coverage options and pricing. Quote new households and additional lines of coverage; complete onboarding, application, binding, and payment processing. Review policies, amendments, and endorsements for accuracy; facilitate corrections with carriers as needed. Maintain clear, timely, and professional communication with clients, carriers, and internal teams. Location: Renton, Washington (preferred) or Portland, Oregon; hybrid in-office schedule (at least 2 days/week) Hours: 40 hours/week, Mon-Fri Salary Range: $50,000-60,000 annually, DOE ($24.00-28.00 per hour) FLSA Status: Non-exempt Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time. Travel: Minimal overnight travel as business needs may require (such as visiting other TPG office locations) What you’ll bring to the table (required) Active Property & Casualty Insurance License (or ability to obtain within 4 months of hire). Minimum 3 years of insurance customer service experience in an independent agency setting, with at least 5 years of overall customer service experience. Experience with personal lines carriers such as Safeco, Allstate/National General, Chubb, Foremost, Hartford, Nationwide, Progressive, PURE, Cincinnati, Travelers, Arrowhead, GeoVera, and Hagerty. Proficiency in Microsoft Office Suite and ability to learn carrier portals and internal systems quickly. Strong verbal and written communication skills, with a professional, client-first approach. Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure. What will make you really stand out (preferred) Experience using AMS360 agency management system. Experience using a personal lines rater (PL Rater preferred). Proven ability to explain coverage in clear, easy-to-understand terms. Skilled in building long-term client relationships and identifying opportunities for account growth. Why join The Partners Group? At TPG, you’ll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first – all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. Commitment To Diversity TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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