World Insurance Associates
Senior Account Manager, Employee Benefits
World Insurance Associates, Mount Laurel, New Jersey, United States
Overview
Senior Account Manager, Employee Benefits – Join to apply for the Senior Account Manager, Employee Benefits role at
World Insurance Associates . World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents. In 2011 founded, World now has over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Key Responsibilities
Manage and support middle and large market clients, ensuring quality service delivery within the established scope of work, workflow, standard operating procedures, and professional excellence standards. Provide strong Employee Benefits technical expertise to clients and service team members through advanced knowledge of plan design alternatives, underwriting and funding concepts. Drive utilization and ensure accuracy of all agency management system information for marketing, benchmarking, policy, premium and commission detail; update system with ongoing client activities. Participate in new business presentations for middle and large market clients promoting our value proposition, scope of services and product offerings to prospective clients/new client contracts. Build and maintain strong client relationships to achieve high retention and satisfaction from both strategic and tactical perspectives. Project manage the client service plan, collaborating with internal team members and external carrier partners to execute on scope of services, key initiatives, and project timelines; coordinate a smooth transition process for onboarding new clients. Deliver proactive day-to-day client service and consulting, resolving issues (eligibility, carrier coverage and claims issues, compliance; health care reform, HIPAA). Lead the delivery of enrollment, benchmarking, financial and utilization data and make recommendations based on financial review standards. Support the renewal process, including marketing activities, underwriting and renewal development, and negotiating on behalf of the client. Educate clients on the regulatory and compliance environment within employee benefits. Maintain relationships with internal and external business partners and carriers. Oversee renewals and marketing efforts of clients, acting as an advisor to teams in carrier selection, financial negotiations and client service planning and recommendations. Qualifications
Minimum of 5+ years of mid-large broker experience and self-funded knowledge. Bachelor’s degree in a business-related program or equivalent education and/or experience in the insurance industry. Life/Health insurance license (or ability to obtain necessary licensing immediately) required. Strong project management skills; comfortable leading client strategy and benefit plan recommendations. Understanding of carrier implementation and the full scope of service deliverables for mid/large clients, including exposure to benefit harmonization with M&A activities. Advanced knowledge of group benefits across multiple product lines (medical, dental, life, AD&D, disability) and familiarity with federal/state legislation related to the insurance industry. Strong financial acumen with ability to interpret financial data for decision making and plan performance. Knowledge of plan design, underwriting and funding concepts with experience in benchmarks, plan design modeling, pricing/budget setting. Knowledge of industry trends and third-party products/solutions beyond traditional insurance products. Strong negotiation and relationship management skills, supported by technical know-how. Ability to lead client decision makers through the development of a multi-year strategic plan with tactics, solutions, and program recommendations. Advanced skills in Excel, PowerPoint and EB analytical tools, models, and capabilities. Strong verbal and written communication and presentation skills; the ability to build rapport and present with clarity and impact. Ability to travel 15-25%, primarily within New York state. Compensation and Location
This position is located in New Jersey. The base salary may range from $100,000 to $120,000, with individual compensation varying based on experience, responsibilities, and qualifications. We offer a competitive benefits package and variable pay programs. For more details, visit https://www.worldinsurance.com/careers. Equal Employment Opportunity
World Insurance Associates (WIA) is an equal opportunity workplace. We celebrate diverse thoughts, experiences, and opinions and are committed to equal employment opportunities regardless of race, color, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. Reasonable accommodations are provided to known physical or mental limitations of applicants or employees, unless accommodation would impose an undue hardship.
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Senior Account Manager, Employee Benefits – Join to apply for the Senior Account Manager, Employee Benefits role at
World Insurance Associates . World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents. In 2011 founded, World now has over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Key Responsibilities
Manage and support middle and large market clients, ensuring quality service delivery within the established scope of work, workflow, standard operating procedures, and professional excellence standards. Provide strong Employee Benefits technical expertise to clients and service team members through advanced knowledge of plan design alternatives, underwriting and funding concepts. Drive utilization and ensure accuracy of all agency management system information for marketing, benchmarking, policy, premium and commission detail; update system with ongoing client activities. Participate in new business presentations for middle and large market clients promoting our value proposition, scope of services and product offerings to prospective clients/new client contracts. Build and maintain strong client relationships to achieve high retention and satisfaction from both strategic and tactical perspectives. Project manage the client service plan, collaborating with internal team members and external carrier partners to execute on scope of services, key initiatives, and project timelines; coordinate a smooth transition process for onboarding new clients. Deliver proactive day-to-day client service and consulting, resolving issues (eligibility, carrier coverage and claims issues, compliance; health care reform, HIPAA). Lead the delivery of enrollment, benchmarking, financial and utilization data and make recommendations based on financial review standards. Support the renewal process, including marketing activities, underwriting and renewal development, and negotiating on behalf of the client. Educate clients on the regulatory and compliance environment within employee benefits. Maintain relationships with internal and external business partners and carriers. Oversee renewals and marketing efforts of clients, acting as an advisor to teams in carrier selection, financial negotiations and client service planning and recommendations. Qualifications
Minimum of 5+ years of mid-large broker experience and self-funded knowledge. Bachelor’s degree in a business-related program or equivalent education and/or experience in the insurance industry. Life/Health insurance license (or ability to obtain necessary licensing immediately) required. Strong project management skills; comfortable leading client strategy and benefit plan recommendations. Understanding of carrier implementation and the full scope of service deliverables for mid/large clients, including exposure to benefit harmonization with M&A activities. Advanced knowledge of group benefits across multiple product lines (medical, dental, life, AD&D, disability) and familiarity with federal/state legislation related to the insurance industry. Strong financial acumen with ability to interpret financial data for decision making and plan performance. Knowledge of plan design, underwriting and funding concepts with experience in benchmarks, plan design modeling, pricing/budget setting. Knowledge of industry trends and third-party products/solutions beyond traditional insurance products. Strong negotiation and relationship management skills, supported by technical know-how. Ability to lead client decision makers through the development of a multi-year strategic plan with tactics, solutions, and program recommendations. Advanced skills in Excel, PowerPoint and EB analytical tools, models, and capabilities. Strong verbal and written communication and presentation skills; the ability to build rapport and present with clarity and impact. Ability to travel 15-25%, primarily within New York state. Compensation and Location
This position is located in New Jersey. The base salary may range from $100,000 to $120,000, with individual compensation varying based on experience, responsibilities, and qualifications. We offer a competitive benefits package and variable pay programs. For more details, visit https://www.worldinsurance.com/careers. Equal Employment Opportunity
World Insurance Associates (WIA) is an equal opportunity workplace. We celebrate diverse thoughts, experiences, and opinions and are committed to equal employment opportunities regardless of race, color, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. Reasonable accommodations are provided to known physical or mental limitations of applicants or employees, unless accommodation would impose an undue hardship.
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