Wave Broadband
Job Summary
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Responsibilities
The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market. Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area. Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager. Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours. Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction. Completes all order and activity documentation accurately and thoroughly through CRM. Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers. Provides exceptional customer service at all times. Adheres to all company policies and procedures. Projects a professional business manner and operates with a high degree of integrity. Other duties as assigned Must possess valid driver\'s license and maintain clear driving record Hybrid work schedule Qualifications
Education
High school diploma or equivalent required. College degree preferred. Experience
1 – 2 years of practical, hands-on experience canvassing or cold-calling. 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred. Knowledge, Skills And Abilities
Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available. Ability to work within Microsoft Office and/or G-Suite applications, including Excel or equivalent. Must be able to work independently, with minimal supervision. Excellent detail orientation and follow through skills. Benefits
Competitive compensation including base salary plus uncapped commissions plan (if applicable) Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization Paid Holidays: 7 days per year Paid Sick Leave based on state and local ordinance Insurance options including: medical, dental, vision, life and STD insurance 401k with employer match and immediate vesting Tuition reimbursement program Employee discount program Gas mileage reimbursement The base salary range in Illinois for this position is $46,800-$52,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations. Commissions
at plan: Targeted commissions at full attainment are twenty-eight thousand dollars annually. Our uncapped commission structure offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
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Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Responsibilities
The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market. Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area. Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager. Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours. Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction. Completes all order and activity documentation accurately and thoroughly through CRM. Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers. Provides exceptional customer service at all times. Adheres to all company policies and procedures. Projects a professional business manner and operates with a high degree of integrity. Other duties as assigned Must possess valid driver\'s license and maintain clear driving record Hybrid work schedule Qualifications
Education
High school diploma or equivalent required. College degree preferred. Experience
1 – 2 years of practical, hands-on experience canvassing or cold-calling. 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred. Knowledge, Skills And Abilities
Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available. Ability to work within Microsoft Office and/or G-Suite applications, including Excel or equivalent. Must be able to work independently, with minimal supervision. Excellent detail orientation and follow through skills. Benefits
Competitive compensation including base salary plus uncapped commissions plan (if applicable) Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization Paid Holidays: 7 days per year Paid Sick Leave based on state and local ordinance Insurance options including: medical, dental, vision, life and STD insurance 401k with employer match and immediate vesting Tuition reimbursement program Employee discount program Gas mileage reimbursement The base salary range in Illinois for this position is $46,800-$52,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations. Commissions
at plan: Targeted commissions at full attainment are twenty-eight thousand dollars annually. Our uncapped commission structure offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
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