Hilton Grand Vacations
Overview
Join to apply for the
Sales Executive In House
role at
Hilton Grand Vacations . As a Sales Executive In House, you will be responsible for communicating the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. Why you’ll love it here
— we offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance from day one, financial wellness with 401k plan and company match, life insurance, company stock purchase program, a Team Member Travel Program with discounted rates, a generous Paid Time Off program, paid sick days, recognition and learning/advancement opportunities, and more. Our dedication to excellence is recognized by awards and certifications, including Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, LinkedIn Top Companies in Travel & Hospitality (2022), and Great Place to Work certification for 2022. Schedule Details
— Our Sales Department operates 7 days per week, with shifts starting between 7:00am and 7:45am. Paid training is provided for the first 2 weeks. After training, a 5-day work week is assigned based on business needs. Responsibilities Include
Welcome clients and present Hilton Grand Vacation Club ownership products to potential buyers. Maintain effective communication with clients and provide follow-up to ensure customer satisfaction. Liaise with Quality Assurance Managers to resolve guest-related issues as they arise. Attend all sales training and sales meetings for key information on products and updates. Apply selling concepts promoted at Hilton Grand Vacations. Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners. Perform follow-up interactions to complete a sale online using HGV technology and inventory selling guidelines. Generate referral leads with each new customer. Promote a positive work environment and adhere to Hilton Grand Vacations core values and policies. Work well in a team environment. Present our vacation ownership opportunity to generate sales volume while maintaining a professional and ethical representation of Hilton Grand Vacations. Greet guests and listen to their travel interests to offer the best options to meet their needs and achieve the sale. Participate in recurring training to elevate selling capabilities and product knowledge. Collaborate with Quality Assurance Managers to resolve guest-related issues as they arise. Generate referral leads with each new customer, client and team member. Qualifications
Minimum qualifications and experience Minimum 1 year of proven sales and customer service experience. Minimum 1 year of previous timeshare/vacation ownership experience. Possess an active Arizona Real Estate license. Ability to work a flexible schedule to include weekends and holidays. Proficiency in English (reading/writing/speaking). Ability to resolve sophisticated customer service issues. Proven ability to adapt to changes in a fast-paced environment. Preferred
— 2+ years of previous timeshare/vacation ownership experience; two years of Hilton Grand Vacations family experience. Equal Opportunity
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation. For reference, compensation and location information are listed with job postings where applicable.
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Join to apply for the
Sales Executive In House
role at
Hilton Grand Vacations . As a Sales Executive In House, you will be responsible for communicating the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. Why you’ll love it here
— we offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance from day one, financial wellness with 401k plan and company match, life insurance, company stock purchase program, a Team Member Travel Program with discounted rates, a generous Paid Time Off program, paid sick days, recognition and learning/advancement opportunities, and more. Our dedication to excellence is recognized by awards and certifications, including Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, LinkedIn Top Companies in Travel & Hospitality (2022), and Great Place to Work certification for 2022. Schedule Details
— Our Sales Department operates 7 days per week, with shifts starting between 7:00am and 7:45am. Paid training is provided for the first 2 weeks. After training, a 5-day work week is assigned based on business needs. Responsibilities Include
Welcome clients and present Hilton Grand Vacation Club ownership products to potential buyers. Maintain effective communication with clients and provide follow-up to ensure customer satisfaction. Liaise with Quality Assurance Managers to resolve guest-related issues as they arise. Attend all sales training and sales meetings for key information on products and updates. Apply selling concepts promoted at Hilton Grand Vacations. Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners. Perform follow-up interactions to complete a sale online using HGV technology and inventory selling guidelines. Generate referral leads with each new customer. Promote a positive work environment and adhere to Hilton Grand Vacations core values and policies. Work well in a team environment. Present our vacation ownership opportunity to generate sales volume while maintaining a professional and ethical representation of Hilton Grand Vacations. Greet guests and listen to their travel interests to offer the best options to meet their needs and achieve the sale. Participate in recurring training to elevate selling capabilities and product knowledge. Collaborate with Quality Assurance Managers to resolve guest-related issues as they arise. Generate referral leads with each new customer, client and team member. Qualifications
Minimum qualifications and experience Minimum 1 year of proven sales and customer service experience. Minimum 1 year of previous timeshare/vacation ownership experience. Possess an active Arizona Real Estate license. Ability to work a flexible schedule to include weekends and holidays. Proficiency in English (reading/writing/speaking). Ability to resolve sophisticated customer service issues. Proven ability to adapt to changes in a fast-paced environment. Preferred
— 2+ years of previous timeshare/vacation ownership experience; two years of Hilton Grand Vacations family experience. Equal Opportunity
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation. For reference, compensation and location information are listed with job postings where applicable.
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