Macy's
Seasonal Retail Commission Sales Associate - Fine Jewelry, Pleasanton Stoneridge
Macy's, Pleasanton, California, United States, 94566
Overview
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department. Responsibilities
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education. Meet and surpass daily sales goals by delivering exceptional service and using point-of-sale technology effectively to streamline transactions. Promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. Acquire new customers by opening credit accounts and sharing loyalty benefits. Ensure security, accuracy, and presentation of merchandise and uphold asset protection compliance. Support team collaboration, communicate effectively with customers, co-workers, and supervisors. Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable shopping experience In addition to sales goals, achieve Client and Protection plan goals Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits Meeting and surpassing daily sales goals by delivering exceptional service Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience 1-2 years of related experience required Essential Physical Requirements
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, including handheld equipment, cash register and ability to process register transactions What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings and remove link text in this refined version. About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department. Responsibilities
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education. Meet and surpass daily sales goals by delivering exceptional service and using point-of-sale technology effectively to streamline transactions. Promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. Acquire new customers by opening credit accounts and sharing loyalty benefits. Ensure security, accuracy, and presentation of merchandise and uphold asset protection compliance. Support team collaboration, communicate effectively with customers, co-workers, and supervisors. Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable shopping experience In addition to sales goals, achieve Client and Protection plan goals Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits Meeting and surpassing daily sales goals by delivering exceptional service Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience 1-2 years of related experience required Essential Physical Requirements
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, including handheld equipment, cash register and ability to process register transactions What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings and remove link text in this refined version. About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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