Invited
Overview
Membership Director at The Hills Country Club | Premier Golf & Amenities in Austin, TX. The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to achieve and exceed the club’s annual membership revenue goals, including dues, initiation fees, and net member growth. The Membership Director cultivates relationships with prospective members, facilitates onboarding, and connects members to the club community through effective engagement and communication. Join Invited’s hospitality-focused team dedicated to building relationships and enriching the lives of members, guests, and employees across more than 130 clubs nationwide. Responsibilities
Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets. Facilitate membership upgrades by engaging current members and promoting higher-tier membership options that align with their interests and needs. Maintain a robust prospect inventory to support the club’s sales plan, ensuring accurate tracking and management of prospects in the CRM system. Generate new member prospects and connect new members with the broader club community. Partner with the RVP – Membership and Marketing to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and pricing. Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with the club’s membership goals. Assist the membership department in managing expenses and monitoring contra revenue to optimize financial performance and achieve net dues growth. Represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations. Execute a structured follow-up process for new members, utilizing a 30/60/90-day campaign to encourage referrals and engagement. Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth. Qualifications
Required
High school diploma or equivalent. A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals. Preferred
Bachelor’s degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field. A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience. Strong selling and negotiation skills; sales training is a plus. Familiarity with golf or the private club industry. Proficiency in Microsoft Office Suite and CRM software. Excellent time management, organization, and prioritization skills; able to work independently and manage multiple tasks. Exceptional customer service orientation with a focus on delivering a high level of satisfaction. Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment. What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and hours worked (for non-exempt roles). Benefits
Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs (time off as required by applicable law is provided for part-time team members) For more details, visit www.invitedbenefits.com. Have questions? Check out our Invited Jobs site for information about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Follow us on LinkedIn, Instagram, Twitter, and Facebook. Invited is an Equal Employment Opportunity Employer. The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned may be assigned as needed to ensure the smooth operation of the Club. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Hospitality
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Membership Director at The Hills Country Club | Premier Golf & Amenities in Austin, TX. The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to achieve and exceed the club’s annual membership revenue goals, including dues, initiation fees, and net member growth. The Membership Director cultivates relationships with prospective members, facilitates onboarding, and connects members to the club community through effective engagement and communication. Join Invited’s hospitality-focused team dedicated to building relationships and enriching the lives of members, guests, and employees across more than 130 clubs nationwide. Responsibilities
Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets. Facilitate membership upgrades by engaging current members and promoting higher-tier membership options that align with their interests and needs. Maintain a robust prospect inventory to support the club’s sales plan, ensuring accurate tracking and management of prospects in the CRM system. Generate new member prospects and connect new members with the broader club community. Partner with the RVP – Membership and Marketing to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and pricing. Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with the club’s membership goals. Assist the membership department in managing expenses and monitoring contra revenue to optimize financial performance and achieve net dues growth. Represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations. Execute a structured follow-up process for new members, utilizing a 30/60/90-day campaign to encourage referrals and engagement. Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth. Qualifications
Required
High school diploma or equivalent. A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals. Preferred
Bachelor’s degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field. A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience. Strong selling and negotiation skills; sales training is a plus. Familiarity with golf or the private club industry. Proficiency in Microsoft Office Suite and CRM software. Excellent time management, organization, and prioritization skills; able to work independently and manage multiple tasks. Exceptional customer service orientation with a focus on delivering a high level of satisfaction. Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment. What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and hours worked (for non-exempt roles). Benefits
Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs (time off as required by applicable law is provided for part-time team members) For more details, visit www.invitedbenefits.com. Have questions? Check out our Invited Jobs site for information about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Follow us on LinkedIn, Instagram, Twitter, and Facebook. Invited is an Equal Employment Opportunity Employer. The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned may be assigned as needed to ensure the smooth operation of the Club. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Hospitality
#J-18808-Ljbffr